Hard Reset?????

[HIGHDEF360]

hOW DO YOU HARD RESET THE MOGUL????? I hold the send key the end key and the soft reset key at the same time and nothing just soft resets device

[D/\SH]

hOW DO YOU HARD RESET THE MOGUL????? I hold the send key the end key and the soft reset key at the same time and nothing just soft resets device

please search first next time!!!! you hold the soft keys with the dots on them down and soft reset while pressing those keys.