mi55y
10-27-2008, 10:01 PM
[URL Attempt (https://www.wckediden.com/showthread.php?t=174956)] User received an error - No action required!
check your firewalls and make sure they arent blocking anything..... and also you have windows xp correct?
yes i am using windows xp and i have check the firewalls ive also tried to uninstall and reinstalling active sync, checking the settings on my phone and looked at the connection settings on active sync making sure i can connect through the usb cord but nothing seems to work ever time i connect my phone through the usb cable to my pc after a while of trying to detect my phone an error window pops up saying "active sync cannot connect to Windows mobile device. to troubleshoot the problem click ok" when i click ok another window pops up ;
Is Mircosoft ActiveSync Having Problems?
The Troubleshooter for ActiveSync scans your computer and device to identify problems that can affect your use of the device with this PC. For any problems that cannot be repaired automatically, the troubleshooting tool connects you to up-to-date solutions from Microsoft (this requires an Internet connection). Scanning for problems can take several minutes, and requires your device be connected to the PC using the device USB cable.
Please respond to any messages on your Windows Mobile-powered device before continuing.
Click Next to get started
i clicked next and it starts this scanning process;
Compatibility Scan Status: Complete
--- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- ---
RNDIS/Serial Driver Scan Status: Complete
--- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- ---
Network Configuration Scan Status: Complete
--- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- ---
Device Scan Status: Complete
--- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- ---
Installed Firewalls Scan Status: Complete
--- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- ---
TCP/IP Port 990 Scan Status: Complete
--- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- ---
Error Code Scan Status: Complete
after when its done it gives me this msg;
To run this troubleshooting tool, you must first connect your device to the PC using the device USB cable. Get up-to-date solutions to common problems with device detection. Please click the following link:
http://go.microsoft.com/fwlink/?LinkId=65460
--- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- ---
No additional known issues have been found.
If you are still experiencing problems please send the results to Microsoft to help improve future versions.
i really dont get this sorry for making you read all of this but i just want you to understand a bit more and sorry if i taken over the thread i just want some help ):
check your firewalls and make sure they arent blocking anything..... and also you have windows xp correct?
yes i am using windows xp and i have check the firewalls ive also tried to uninstall and reinstalling active sync, checking the settings on my phone and looked at the connection settings on active sync making sure i can connect through the usb cord but nothing seems to work ever time i connect my phone through the usb cable to my pc after a while of trying to detect my phone an error window pops up saying "active sync cannot connect to Windows mobile device. to troubleshoot the problem click ok" when i click ok another window pops up ;
Is Mircosoft ActiveSync Having Problems?
The Troubleshooter for ActiveSync scans your computer and device to identify problems that can affect your use of the device with this PC. For any problems that cannot be repaired automatically, the troubleshooting tool connects you to up-to-date solutions from Microsoft (this requires an Internet connection). Scanning for problems can take several minutes, and requires your device be connected to the PC using the device USB cable.
Please respond to any messages on your Windows Mobile-powered device before continuing.
Click Next to get started
i clicked next and it starts this scanning process;
Compatibility Scan Status: Complete
--- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- ---
RNDIS/Serial Driver Scan Status: Complete
--- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- ---
Network Configuration Scan Status: Complete
--- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- ---
Device Scan Status: Complete
--- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- ---
Installed Firewalls Scan Status: Complete
--- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- ---
TCP/IP Port 990 Scan Status: Complete
--- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- ---
Error Code Scan Status: Complete
after when its done it gives me this msg;
To run this troubleshooting tool, you must first connect your device to the PC using the device USB cable. Get up-to-date solutions to common problems with device detection. Please click the following link:
http://go.microsoft.com/fwlink/?LinkId=65460
--- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- --- ---
No additional known issues have been found.
If you are still experiencing problems please send the results to Microsoft to help improve future versions.
i really dont get this sorry for making you read all of this but i just want you to understand a bit more and sorry if i taken over the thread i just want some help ):