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Phillyfan
01-11-2009, 05:56 PM
I have the altell version of the HTC ppc 6800. I didnt drop it or anything i wuz texting with the phone on charge and the screen went almost blank (it has a dim backlight). The phone works but the guy at the store had to do a hard reset to get the screen back but it only works with it open and i have to put the speaker on to hear who I'm talking to the mic doesn't work. Now it cant get it to hard reset. I have not a clue what is wrong. I would just like to use the phone til i get it replaced. Any help?
BiG JeW
01-11-2009, 06:05 PM
re flash to the stock ROM and see how that works out for you...
Phillyfan
01-11-2009, 06:09 PM
Thanks for the quick hit back. I really dont know what that means though. Sorry
D/\SH
01-11-2009, 06:10 PM
I have the altell version of the HTC ppc 6800. I didnt drop it or anything i wuz texting with the phone on charge and the screen went almost blank (it has a dim backlight). The phone works but the guy at the store had to do a hard reset to get the screen back but it only works with it open and i have to put the speaker on to hear who I'm talking to the mic doesn't work. Now it cant get it to hard reset. I have not a clue what is wrong. I would just like to use the phone til i get it replaced. Any help?

sounds like you have hardware issues on your phone if you ask me.... try to reflash like jew said and if that doesnt work i would have to say that the phone is a goner.
Phillyfan
01-11-2009, 06:18 PM
Yeah thats what i wuz thinking to. Thanks for the time guys. You mean a hard reset by re-flash the rom?
D/\SH
01-11-2009, 06:21 PM
Yeah thats what i wuz thinking to. Thanks for the time guys. You mean a hard reset by re-flash the rom?

well it will do that but sometimes files on the rom can get corrupted and that can cause the troubles so if you flash the stock rom back on there you will get new files and they should fix the corrupt files if that is what the trouble that you are having is being caused by that.
Phillyfan
01-11-2009, 06:25 PM
Ok i will try that. Again thanks for the time and for trying to educate an idiot. Keep up the great work guys. Go Eagles!!
TaylorSPJ
01-11-2009, 06:32 PM
Ok i will try that. Again thanks for the time and for trying to educate an idiot. Keep up the great work guys. Go Eagles!!
just be sure to hit the thanks button each time someone has helped you please.....thnx