FREE Touch PRO upgrade with TEP if you have the MOGUL

[aznstud510x]

If you want to upgrade your mogul and get the pro because you are experiencing problems with it go to this link and follow the directions. I did and i'm waiting for it right now, $0 bucks out the door for me!

It will cost you nothing if you have TEP insurance, if you don't then i think its $55 bucks, not sure.. let me know how it goes for you guys.

Peace!

LINK: http://www.fatwallet.com/forums/hot-deals/895720/

[TaylorSPJ]

hey very useful link you got there....i went ahead and wrapped the codes around it, if your not sure exactly what that means.....just search code links and you will find the post by elboriyorker. thnx.

[Sh0wNuF]

damn nice find, can you confirm if this works or not cause i just got my touch pro for a discount because of all of the issues but if they are replacing mogul's for touch pro's i'm gonna try and get me a refund

[GokuSS3]

damn nice find, can you confirm if this works or not cause i just got my touch pro for a discount because of all of the issues but if they are replacing mogul's for touch pro's i'm gonna try and get me a refund

Yeah it works did it this morning on my Mogul lol , they didnt offer me a Touch Pro but they did offer me a Diamond for 50 bucks which you can't beat....

[Sh0wNuF]

Yeah it works did it this morning on my Mogul lol , they didnt offer me a Touch Pro but they did offer me a Diamond for 50 bucks which you can't beat....

damn, i'm definitely raising some hell tomorrow with sprint...thanks for confirming that this works

[GokuSS3]

damn, i'm definitely raising some hell tomorrow with sprint...thanks for confirming that this works

I would'nt raise hell with them lol , just have to tell why your phone dont work and they will replace really no questions asked.

[1mrlcb]

All of you who want a Touch pro your not getting 1 through sprint not to sound like a jerk i mean they dont even have enough to replace my friends but if you get 1 your really luck and i couldent see how because thats unfair to the people who bought the device and they cant even replace theres

[Sh0wNuF]

I would'nt raise hell with them lol , just have to tell why your phone dont work and they will replace really no questions asked.

nah i already got my touch pro, i'm gonna raise hell cause i had the mogul and jumped through all of the hoops to get my pro for a discount. I ended up paying $300 and just got my phone literally four days ago. So i'm gonna have a little chat with them and see if I can get me a refund.

--------- New Post Merged on 18/1/2009 at 04:28:48 --------

All of you who want a Touch pro your not getting 1 through sprint not to sound like a jerk i mean they dont even have enough to replace my friends but if you get 1 your really luck and i couldent see how because thats unfair to the people who bought the device and they cant even replace theres

They are getting the phone through Asurion, though I don't know if the sprint stock and the asurion stock come from the same place

[philandas]

Awww Man! I just took my Mogul to the sprint store in Milwaukee because it would no longer sync and they gave me a new Mogul because they were still in stock. I guess that what I get for not visiting the site.

[evilempire357]

I checked a few days ago because I had a problem with my Mogul. They said they were out of stock of the Mogul and Out of stock of the Touch Pro. They are offering the touch diamond for now, unless you want to be put on the wait list for another Mogul.
My brother has the Mogul aswell, but he fought a little harder and they told him they were going to send him a Touch Pro but he has to wait a couple of weeks to get it. I couldnt wait so I ended up getting the Diamond. We both have insurance on our phones so it only cost $50 each. Im using my Diamond right now. Its ok, id rather have the Touch Pro cuz of the keyboard but oh well. I cant wait that long....

[angiekay]

well that's awesome for you guys and everyone with SPRINT, but not all of us have Sprint, I'm with Alltel. I'm guessing Alltel doesn't provide this option? I have insurance and I think it's a deductible of $50 bucks. Will do some checking, but if anyone else has Alltel and has any info regarding them and their policies, please advise.

Happy for you to have gotten this to work for ya, enjoy your touch pro, you are very lucky!!!!

[GokuSS3]

So yeah good thing I call for my Mogul yesterday cause today I made it toast. Getting ready forgot i left in on the tale in the bathroom fell into the toilet. So now dont feel so bad about sending ii in for a crack now it has a real problem Lmao.......

[jr5416]

trying it right now yay touch procome todaddy

[blkhairguy]

hey so i just did this and they offered me a touch pro for 55 bucks... hell yeah.. so should i relock my mogul and take it back to wm 6.1 stock before i send it in

[scott8813]

That little pouch thingy they have for the pro sucks. I prefered the magnetic connection one that came with the mogul. This damn thing is velcrow. WTF?!?!? I just got into a slight jog for a second one day and my pro that i paid out the azz for jumped right on out (the velcrow doesn't even attach anymore) and instead of just landing on the concrete, instead it lands on my forward swinging foot. So now i have drop kicked my pro across the cement parking lot and it cracks the screen permanently disables my gps antennae and screws with my sound quality. I just paid over 3 or 4 hundred for this phone plus activation plus my monthly services plus for full insurance and because they consider a cracked screen cosmetic damage i have to pay a 50 dollar deductable. HELL NO!!!! I tried this out and a cracked screen was one of the options that i could choose for why my phone is defective. Now i have a new (or possibly refurbished) pro on its way via UPS overnight shipment for absolutely free (also thanks to the insurance). I appreciate the posting bro. Excellent looking out!!!!

--------- New Post Merged on 19/1/2009 at 01:25:31 --------

absolutely no joke and no exageration...wow i spelled that wrong....not even 45 seconds after my last post the UPS man knocks on my door with my pro!!!! Thanks again man!!

[ICEM/\N]

hey so i just did this and they offered me a touch pro for 55 bucks... hell yeah.. so should i relock my mogul and take it back to wm 6.1 stock before i send it in

probably a safe bet!

[blkhairguy]

thanks iceman... already searching for relocker and 6.1... gonna be kinda sad seeing my mogul "stock".... do you think sprint really checks "defective phones" cause mine runs pretty good

[GokuSS3]

thanks iceman... already searching for relocker and 6.1... gonna be kinda sad seeing my mogul "stock".... do you think sprint really checks "defective phones" cause mine runs pretty good

No they do not last time i sent in my Mogul is was completely modded custom rom everything they didnt say a thing to me , matter a fact people inside the store where playing with it lmao

[louiedoesit]

awesome fine .. i went ahead an tried to put my TOUCH =( information .. No upgrades yet for the old touchy baby .. I will try it weakly an see what comes up

[angiekay]

i would pay 55 bucks for a touch pro all day!!! I'm going to try this with my carrier and see if it works, what are the "issues" you guys are telling them are the malfuntioning problems exactly...(except for the cracked screen thing) lol

just wanna have all my ducks in a row before I call!!!! thanks a bunch!!!

[Sh0wNuF]

i would pay 55 bucks for a touch pro all day!!! I'm going to try this with my carrier and see if it works, what are the "issues" you guys are telling them are the malfuntioning problems exactly...(except for the cracked screen thing) lol

just wanna have all my ducks in a row before I call!!!! thanks a bunch!!!

if you do a search there are a whole bunch of threads on here that have the information. There are a couple posted by D/\sh that go through all of the required steps. Might not work if you don't have sprint but its definitely worth a shot. Just be prepared to spend a few hours on the phone with your company. Here's a thread that I started that has some of the info.
https://www.wckediden.com/showthread.php?t=179211

[PHE-NOM]

it worked!!!!!!!!!!! holy shi*!!!!!! it work!!!!! im getting my pro in 2-3 days!!!!!!!

[D/\SH]

it worked!!!!!!!!!!! holy shi*!!!!!! it work!!!!! im getting my pro in 2-3 days!!!!!!!

hahahaha congrats and enjoy the touch pro :>

[PHE-NOM]

hahahaha congrats and enjoy the touch pro :>

hell yeah bro, i cant wait to get my hands on it!!! :viannen_08::viannen_08::viannen_08:

now, time to look for that stock rom. ha ha ha

--------- New Post Merged on 19/1/2009 at 10:29:57 --------

this is for those that need proof.





Sprint Order Confirmation‏
From: <img id="P___1330846099" webimdisplaystyle="inline" style="display: none;"> sprintphonereplacement@sprint.com Sent: Mon 1/19/09 5:12 PM To: josamu****@live.com
Dear Valued Sprint Customer:

We would like to thank you for your recent Phone Replacement Order, and apologize for the
problems you are experiencing with your phone.

-----------------------------------------------------------------------------------------
Order Summary:
Order Number: ER95076
Wireless Phone Number: (XXX)XXX-3277

NOTE: Please keep this Order Number for your records, as it will be needed in the event
you wish to check the status of your order during the return process.

Defective Phone Information:
Model Name: UTSTAR PPC6800 QWERTY CAM
Serial Number: 05413765927

Replacement Phone Information:
Model Name: UTStarcom Touch Pro Handset Kit
-----------------------------------------------------------------------------------------
NOTE: Replacement orders are shipped via UPS standard overnight. Please allow
2 - 3 business days for arrival of your Phone Replacement shipment.
-----------------------------------------------------------------------------------------
Return Instructions:

As a friendly reminder, please be sure to return your defective phone to us within 15
days to avoid a non-refundable charge to your Sprint account of $50 - $200, depending on
the phone model.

- Note: In addition to the charges above, Sprint reserves the right to charge an
additional fee of $75-$125 for phones that are found to either be damaged beyond
repair or exhibit no sign of defect.
-----------------------------------------------------------------------------------------

Thank you,
Sprint Device Support

Please note that this message was sent from a notification-only address that cannot
accept incoming email. Please do not reply to this message.

[parna1973]

great find, thnxs abunch. tried it this morning and it work..

[mrpants20]

So I have been using my Vogue for the past month or so, so I reactivated my mogul to try this, and it says I can't because my device has not been active for 30 days.... Annoying. I had used it for almost a year and I just used my Touch for the last month. So now I guess I have to use my Mogul for 30 days and try this again??? I hope it still works by then.... :sad_mini:


Wonder if I call or email they can override it..... Prolly not?

[Mike20PR]

DAMN!!!!! I was THIS ------><------- close to having the Pro sent to me but Puerto Rico isnt in the state options in the shipping info!!! i checked the billing address option but it still doesnt register PR and without it i cant complete my form!!

Wnat can i do??

F#ck asurion, they wanted me to fax them a sworn statement , id and crap so im not going through them

[xxdbkxx]

I just did it and the Touch Pro is being shipped!!!!!


Replacement Phone Information:
Model Name: UTStarcom Touch Pro Handset Kit


HELL YEAH!!!!!!!

[PHE-NOM]

I just did it and the Touch Pro is being shipped!!!!!


Replacement Phone Information:
Model Name: UTStarcom Touch Pro Handset Kit


HELL YEAH!!!!!!!

helll yeahhhh bro!!!!

[HTCrokR]

i would pay 55 bucks for a touch pro all day!!! I'm going to try this with my carrier and see if it works, what are the "issues" you guys are telling them are the malfuntioning problems exactly...(except for the cracked screen thing) lol

just wanna have all my ducks in a row before I call!!!! thanks a bunch!!!
this worked for me once i found out alltel was not replacing the moguls with moguls, make sure you have insurance, there is a sticker under the battery that turns red when you get it wet, dab some water on it to turn it red, take it in, say you dropped it in water, should be covered under insurance, tell them you want equal replacement, accept nothing less than touch pro, threten to cancle your contract if you have to, even talk to manger. you should only have to pay the deductable which in my case was like 90 bucks. Dont deal with assuron on the phone, go into the store, assuron will give you the run around and offer lesser of a phone for replacement. worked for me and got the pro the same day. hope it works for you

[crazaytalent]

awesome fine .. i went ahead an tried to put my TOUCH =( information .. No upgrades yet for the old touchy baby .. I will try it weakly an see what comes up

Thanks and keeps up posted on that... us touch owners would like to know if theres any new development on our end of things... I just tried it, but i looks like all I can get is another (refurbished) touch... I geuss because they still have stock left of that or something?.. But when i had called sprint about it, they told me the same thing...

[mrpants20]

this worked for me once i found out alltel was not replacing the moguls with moguls, make sure you have insurance, there is a sticker under the battery that turns red when you get it wet, dab some water on it to turn it red, take it in, say you dropped it in water, should be covered under insurance, tell them you want equal replacement, accept nothing less than touch pro, threten to cancle your contract if you have to, even talk to manger. you should only have to pay the deductable which in my case was like 90 bucks. Dont deal with assuron on the phone, go into the store, assuron will give you the run around and offer lesser of a phone for replacement. worked for me and got the pro the same day. hope it works for you

Problem with that is that with Sprint, one of the conditions listed is that it has NOT been exposed to liquid.

So I have been using my Vogue for the past month or so, so I reactivated my mogul to try this, and it says I can't because my device has not been active for 30 days.... Annoying. I had used it for almost a year and I just used my Touch for the last month. So now I guess I have to use my Mogul for 30 days and try this again??? I hope it still works by then.... :sad_mini:


Wonder if I call or email they can override it..... Prolly not?

I know I posted this just a short time ago, but since I was already posting anyway, I figured I'd bump it since theres been a bunch of posts after.... Think they can override this?

[HTCrokR]

yeah well maybe with sprint, but i know for a fact that alltel and assuron cover liquid accedents with there insurace. dropped mine in the hot tub and they replaced with pro. But thats alltel, ya know

[louiedoesit]

Thanks and keeps up posted on that... us touch owners would like to know if theres any new development on our end of things... I just tried it, but i looks like all I can get is another (refurbished) touch... I geuss because they still have stock left of that or something?.. But when i had called sprint about it, they told me the same thing...

i feel u man.. I dont think they would give us a pro.. but i will even take a diamond..

[crazaytalent]

i feel u man.. I dont think they would give us a pro.. but i will even take a diamond..

Lol... exactly... If mogul users gat an upgrade I want one too!...

[bbailey]

a close friend of mine works as a phone tech for sprint. my hardware call button stopped working so they sent me a refurbished mogul. the blue shift button did not work so he made a phone call to get me a new mogul. all theY had were touch pros. i had a pro for the past 4 days, completely free of charge!!

[Mike20PR]

crap, i tried to do the advanced replacement and they stated that they had no more inventory left after i imput my esn to identify the device..... damn

did they run out of touch pros already??? no surprise

[pearson1223]

I did it the day before 1/19/09 and it said that they were in stock lol should get mind towards the end of the week I think...

[Sh0wNuF]

crap, i tried to do the advanced replacement and they stated that they had no more inventory left after i imput my esn to identify the device..... damn

did they run out of touch pros already??? no surprise

I'd wait a couple days and then try again. Some people are reporting the same thing and some are still reporting success. You could also try going into the sprint store and seeing if they have any touch pros in stock and see if they do the exchange for you in store since they are out of stock online. It probably won't work but you can try

[jr5416]

ya I just got mine lol dayummmthanks for all uguyshelp

[ICEM/\N]

This is so legit...tried it out myself...did it yesterday early afternoon and I got a new Touch Pro in new box and packaging today..and it already had battery in touch pro box...but there was also a battery on bottom of packaging box...so I got an extra battery as well...lol...I'm siked as shhhhhhhhhhhh....shut my mouth...lol

[PHE-NOM]

This is so legit...tried it out myself...did it yesterday early afternoon and I got a new Touch Pro in new box and packaging today..and it already had battery in touch pro box...but there was also a battery on bottom of packaging box...so I got an extra battery as well...lol...I'm siked as shhhhhhhhhhhh....shut my mouth...lol

ha ha ha, tell me about it bro! now you have yet another model to add to your phone list!

--------- New Post Merged on 20/1/2009 at 11:15:28 --------

This is so legit...tried it out myself...did it yesterday early afternoon and I got a new Touch Pro in new box and packaging today..and it already had battery in touch pro box...but there was also a battery on bottom of packaging box...so I got an extra battery as well...lol...I'm siked as shhhhhhhhhhhh....shut my mouth...lol

ha ha ha, tell me about it bro! now you have yet another model to add to your phone list!

[D/\SH]

enjoy it iceman you will love the device :>

[Gargamel301]

Wow Yesterday?? Why do I always catch these threads late. I go to try it and get the out of stock message. Ahh Fuuuudge!!!! I guess its me and my Mogul still trying to get by.

[PHE-NOM]

Wow Yesterday?? Why do I always catch these threads late. I go to try it and get the out of stock message. Ahh Fuuuudge!!!! I guess its me and my Mogul still trying to get by.

well bro, dont mean no disrespect, but you joined this site in nov,2007 and you only have like 22 posts!!!!! :swoon2::swoon2::swoon2:

[Gargamel301]

WOW!! as soon as I finished my last post, I went to try it again, and it went through!! $55 bucks cause I did not have insurance, but i'll be cised when I see it in the mail cause I am having a lot of probs with my mogul!!

Jan 20th is turning out to be a great day for new starts first Obama now this :)

[PHE-NOM]

WOW!! as soon as I finished my last post, I went to try it again, and it went through!! $55 bucks cause I did not have insurance, but i'll be cised when I see it in the mail cause I am having a lot of probs with my mogul!!

Jan 20th is turning out to be a great day for new starts first Obama now this :)

glad you got it. great price for a pro!

[Gargamel301]

well bro, dont mean no disrespect, but you joined this site in nov,2007 and you only have like 22 posts!!!!! :swoon2::swoon2::swoon2:

I do a lot of reading, and most of my questions are answered in other post. But I don't see what my post count has to do with my comment??

[PHE-NOM]

I do a lot of reading, and most of my questions are answered in other post. But I don't see what my post count has to do with my comment??

well your post tell me that you dont participate much, and for being here that long you've only have given "5" THANKS!! if you are reading and getting answers, then at least you should be thanking those people who've help you bro, thats all im saying. but om happy you got your pro, i should be getting mines tomorrow or the day after!!!

[nennis2k4]

This works! I got a Touch Pro with an extra battery. I wont be able to play with it until the morning :(

[mike6200]

Man what a cool website. Thanks Dash and all staff and all who help. I got my free pro today and an extra bat. Whats with them giving an extra battery? How cool!

[ICEM/\N]

This works! I got a Touch Pro with an extra battery. I wont be able to play with it until the morning :(

so you got a second battery two huh...lol...just like me...let me guess one underneath touch pro box in packaging box and the other in the touch pro box...lol

[mike6200]

so you got a second battery two huh...lol...just like me...let me guess one underneath touch pro box in packaging box and the other in the touch pro box...lol
Yes I did. Dont know why but i like it

[angiekay]

Well, I am very happy for all the Sprint customers that are finding that this works for them. Me being Alltel however, didn't go so well. after two days and migraine headaches to boot, arguing with store, store manager, insurance company, customer service, advance customer support, etc etc...........bottom line the BEST offer they gave me was waving the 95 dollar fee (ins ded) and giving me the touch (6900) WTF???? WHATEVER!!! My whole beef is the phone is screwing up, lots of problems, they verified this IN THE STORE!! I DO NOT want another 6800 that is REFURBISHED!! and they agreed with me on that issue, but are NOT willing to give me a "comparable" phone that has the slide out keyboard, only the Touch(6900)!! I'm now at the point of trying to see what Sprint will do for us (boyfriend has 2 phones with Sprint now, but also has an Iphone with At&t) he was going to let the Sprint phones expire, and keep the Iphone, but now he's considering upgrading those two contracts and letting the Iphone go..............so we will see what Sprint will do on the price of the touch pros and if that's going to be an option. otherwise, I'm stuck with the mogul for now until I'm eligible for an upgrade which is still a long time...............

BUT AGAIN, I'M VERY HAPPY FOR THOSE THIS HAS WORKED FOR, JUST WANTED TO SHARE MY EXPERIENCE FOR ANYONE ELSE WHO MAY WANT TO TRY THIS WITH ALLTEL.

[Mike20PR]

Dear Valued Sprint Customer:

We would like to thank you for your recent Phone Replacement Order, and apologize for the
problems you are experiencing with your phone.

-----------------------------------------------------------------------------------------
Order Summary:
Order Number: *********
Wireless Phone Number: (XXX)XXX-4652

NOTE: Please keep this Order Number for your records, as it will be needed in the event
you wish to check the status of your order during the return process.

Defective Phone Information:
Model Name: REC UTSTAR PPC6800 SINGLE
Serial Number: ***************

Replacement Phone Information:
Model Name: UTStarcom Touch Pro Handset Kit
-----------------------------------------------------------------------------------------
NOTE: Replacement orders are shipped via UPS standard overnight. Please allow
2 - 3 business days for arrival of your Phone Replacement shipment.
-----------------------------------------------------------------------------------------
Return Instructions:

As a friendly reminder, please be sure to return your defective phone to us within 15
days to avoid a non-refundable charge to your Sprint account of $50 - $200, depending on
the phone model.

- Note: In addition to the charges above, Sprint reserves the right to charge an
additional fee of $75-$125 for phones that are found to either be damaged beyond
repair or exhibit no sign of defect.
-----------------------------------------------------------------------------------------

Thank you,
Sprint Device Support

Please note that this message was sent from a notification-only address that cannot
accept incoming email. Please do not reply to this message


HAHAHA Get a load of this!!!!!!! The Touch Pro Section Will Heat UP now WOOHOO!!!!

Mike20PR is Coming for ya!!! :glasses1:

[D/\SH]

HAHAHA Get a load of this!!!!!!! The Touch Pro Section Will Heat UP now WOOHOO!!!!

Mike20PR is Coming for ya!!! :glasses1:

hahhaha very nice mike and should i be on the lookout for anything?

[Mike20PR]

hahhaha very nice mike and should i be on the lookout for anything?

dont worry about it buddy, BiG JeW gave me his info before i recieved your last text

im just glad to be one of the "cool" kids now lol :glasses1:

[PHE-NOM]

my pro just got here!!!!!!

[littledaisy]

Order Summary:
Order Number: ES14XXX
Wireless Phone Number: (XXX)XXX-5028

NOTE: Please keep this Order Number for your records, as it will be needed in the event
you wish to check the status of your order during the return process.

Defective Phone Information:
Model Name: UTSTAR PPC6800 QWERTY CAM
Serial Number: 05411785XXX

Replacement Phone Information:
Model Name: UTStarcom Touch Pro Handset Kit
-----------------------------------------------------------------------------------------
NOTE: Replacement orders are shipped via UPS standard overnight. Please allow
2 - 3 business days for arrival of your Phone Replacement shipment.
-----------------------------------------------------------------------------------------
Return Instructions:

As a friendly reminder, please be sure to return your defective phone to us within 15
days to avoid a non-refundable charge to your Sprint account of $50 - $200, depending on
the phone model.

- Note: In addition to the charges above, Sprint reserves the right to charge an
additional fee of $75-$125 for phones that are found to either be damaged beyond
repair or exhibit no sign of defect.
-----------------------------------------------------------------------------------------

Thank you,
Sprint Device Support

OMG YOU GUYS ARE THE GREATEST!!! One question though...i think i cancelled my insurance last month..not sure but if i did will they charge me more than the $55 ????? oh well but for now im freakin psyched!!! lol i love u guys!!!! :) :D ;) <3

[GokuSS3]

Order Summary:
Order Number: ES14XXX
Wireless Phone Number: (XXX)XXX-5028

NOTE: Please keep this Order Number for your records, as it will be needed in the event
you wish to check the status of your order during the return process.

Defective Phone Information:
Model Name: UTSTAR PPC6800 QWERTY CAM
Serial Number: 05411785XXX

Replacement Phone Information:
Model Name: UTStarcom Touch Pro Handset Kit
-----------------------------------------------------------------------------------------
NOTE: Replacement orders are shipped via UPS standard overnight. Please allow
2 - 3 business days for arrival of your Phone Replacement shipment.
-----------------------------------------------------------------------------------------
Return Instructions:

As a friendly reminder, please be sure to return your defective phone to us within 15
days to avoid a non-refundable charge to your Sprint account of $50 - $200, depending on
the phone model.

- Note: In addition to the charges above, Sprint reserves the right to charge an
additional fee of $75-$125 for phones that are found to either be damaged beyond
repair or exhibit no sign of defect.
-----------------------------------------------------------------------------------------

Thank you,
Sprint Device Support

OMG YOU GUYS ARE THE GREATEST!!! One question though...i think i cancelled my insurance last month..not sure but if i did will they charge me more than the $55 ????? oh well but for now im freakin psyched!!! lol i love u guys!!!! :) :D ;) <3

They should have told you over the phone , an if they didnt just call them back they will let you know.

[louiedoesit]

boooo lol EC UTStarcom MP6900 Handset Single Im still checkn lol

[D_Mysterio]

well im happy for every one sadly i guess i was a day late and a dollar short it jus said i get another mogul lol unless putting another defect does something anywho i'm sad i missed out maybe next time'

just FYI putting a diffrent defect doesn;t matter =)

[xxdbkxx]

Oh hell ya kid.....24 hours after submitting my replacement request, a brand new Touch Pro with 2 batteries sitting on my front porch!!!! FOR FREE!!!!

I love you Wckediden :)

--------- New Post Merged on 22/1/2009 at 09:45:32 --------

First order of business....update my sig and avatar to get that dirty little mogul out of there!

DONE!

[roopull]

Any word on how much they're tacking onto your bill? There's a big difference between $50 and $200. Have any of you checked online to see?


Thanks, guys.

[deadheart]

\but are NOT willing to give me a "comparable" phone that has the slide out keyboard, only the Touch(6900)!!

The Touch and the Mogul are not comparable, it isnt just the keyboard, you should tell them you need the wifi capability for work, and the ir port for printing off of your device...which is why you purchased the mogul in the first place.... and if they cant service you, to let you out of the contract peanalty free. That should move them. Also dont give up, dont be afraid to go up the ladder to the manager, the supervisor, and their corperate relations department.

[icenpinki]

I just went online yesterday to do the swap and I got it today!!!! talk about fast.. now i gotta figure out how to use this thing.

[littledaisy]

i just got mine this morning :) i think thats a fair trade: my mogul + $55 for a brand new TP!!! :) awesome thread!! just another reason why i love Wckediden :)

[SoCalTURBO]

i didn't have insurance on my phone and i just got the touch pro for free.. already came in this morning... questions to you guys that sent your mogul back, did you have to flash back to stock rom before sending the unit?

[PHE-NOM]

i didn't have insurance on my phone and i just got the touch pro for free.. already came in this morning... questions to you guys that sent your mogul back, did you have to flash back to stock rom before sending the unit?

yes i did. just in case they check and see. that way they wont blame you for using another rom other than theirs.

[SoCalTURBO]

which rom and radio did you use?

[xxdbkxx]

which rom and radio did you use?

Its not a bad idea to reflash it back to stock.

I hard reset first. Probably overkill, but doesn't hurt anything.

Then relock with this relocker:
http://rapidshare.com/files/109598488/Titan_Relocker.zip.html

Flash this rom:
http://rapidshare.com/files/13071496..._0619_Ship.exe

Refer to D/\SH's post about flashing a stock rom from a custom here:
https://www.wckediden.com/showthread.php?t=153750&highlight=FLASHING+ROMS

And here is Broski's thread on the stock rom:
https://www.wckediden.com/showthread.php?t=169323&highlight=stock

Enjoy the Touch Pro!

[SoCalTURBO]

thanks dbk!!!

what about the radio?? i'm on 3.42.02 radio... is this radio compatible with the stock rom? or should i get the stock radio as well?

[GokuSS3]

thanks dbk!!!

what about the radio?? i'm on 3.42.02 radio... is this radio compatible with the stock rom? or should i get the stock radio as well?

Naw just reflash back to the stock sprint rom , you will be fine that way

[Mike20PR]

they dont check for defects when the arrive do they?? cuz it says in the statement that they can charge $75 to $200 extra if the phone is damaged beyond repair or shows no sign of defect......

in case i have to jam a few buttons so they dont work anymore :glasses1:

[xxdbkxx]

thanks dbk!!!

what about the radio?? i'm on 3.42.02 radio... is this radio compatible with the stock rom? or should i get the stock radio as well?

I didn't screw with the radio. I think that's the least of our worries. :)

[roopull]

Sorry for repeating the question, but how much are you guys getting charged for the swap? Are you getting charged? Is it just the $55?

Thanks!

[SoCalTURBO]

dbk - the link you posted for the stock rom giving errors.. can you please re-up... thanks!

[D/\SH]

they dont check for defects when the arrive do they?? cuz it says in the statement that they can charge $75 to $200 extra if the phone is damaged beyond repair or shows no sign of defect......

in case i have to jam a few buttons so they dont work anymore :glasses1:

naw they jsut dont want it to come in melted or chewed up by your dog... normal weat and tear on top of an occasionall drop they wont say anything or even care since they place new housings on all the refurbs before they ship them out....

[SoCalTURBO]

also, do i still have to install the cd that the touch pro came with or can i just use the active sync that i already have from the mogul? i will need to transfer my contacts from one phone to the other..

relock the phone
download and install stock rom
sync with laptop to get contacts

did i get the steps right?

[Superman369]

also, do i still have to install the cd that the touch pro came with or can i just use the active sync that i already have from the mogul? i will need to transfer my contacts from one phone to the other..

relock the phone
download and install stock rom
sync with laptop to get contacts

did i get the steps right?
You want to sync for your contacrs before flashing the ROM. The flash process will erase everything. Besides that, your good. And the activsync is fine. Its just windows mobility center(or activsync if your on xp)

[SoCalTURBO]

i'm not quite sure where to get the stock rom... is it the one that broski posted? he said official, does that mean that's the rom that my mogul came with? is rom 3.56.651.0 the stock rom?

[PHE-NOM]

i'm not quite sure where to get the stock rom... is it the one that broski posted? he said official, does that mean that's the rom that my mogul came with? is rom 3.56.651.0 the stock rom?

thats the one, you should be fine after that, mesure you lock re-lock your phone BEFORE you run the rom.

[D_Mysterio]

SOooo yes its 4:22am and u kno what i went ot sleep at 12am and i woke up about
4:00 my laptop still on and 20 mins. later i was ready to go back to sleep.. AND THEN
this great force told me to go check the replacement page just u kno for shits and giggles..(iceman palringo message ringing in the back of my mind ''Don't wait to long to check D..) i'm like what the hell why not... right before i shut every thing down

type in my passcodes and such... Esn #'s click Next

.......................replacement phone... TOUCH PRO HANDSET KIT

CLICK NEXT...NO FEE

CRY REALLY REALLY GOOD TEARS OF JOY....:viannen_08:

Thers really nothing to say after that? but I LOVE YOU ICEMAN!!!!:glasses1:

[whogivsafuq]

damn ive been m.i.a. online been busy. actually been gone. so finally check Wckediden saw this forum. thanks to the person that found it. im getting my touch pro free of charge. i love this site. thanks again.

[ICEM/\N]

SOooo yes its 4:22am and u kno what i went ot sleep at 12am and i woke up about
4:00 my laptop still on and 20 mins. later i was ready to go back to sleep.. AND THEN
this great force told me to go check the replacement page just u kno for shits and giggles..(iceman palringo message ringing in the back of my mind ''Don't wait to long to check D..) i'm like what the hell why not... right before i shut every thing down

type in my passcodes and such... Esn #'s click Next

.......................replacement phone... TOUCH PRO HANDSET KIT

CLICK NEXT...NO FEE

CRY REALLY REALLY GOOD TEARS OF JOY....:viannen_08:

Thers really nothing to say after that? but I LOVE YOU ICEMAN!!!!:glasses1:

happy for you D...now we all livin the pro life...lol

[DARKSTAR21]

So ive been waiting for this for a few months now, hopeing they would replace the mogul with the Pro and it seems the dreams have come true.

After having read through all the posts in here and another forum to confirm its success I tried and did all the steps on the service replacement form and I got it to replace it with the Touch Pro Kit for the last step. The only thing Im worred about is that on the little white tab behind the battery for water detection its half red but I've never dropped it in any water.

So I decided to hold off, I do have the TEP insurace plan and have had it since last may when I first got the phone. So will they give me any crap and try to tack on a huge bill or should I just go and send it in?

I do have one of those white spots on the screen and the keys do lag and freezeup when typing very often and have to reset it. Also once of the spring hinges broke and it doesnt pop out as solid as it use to. Is there any one of those drop down options that would be the best choices for me to justify my problems. I picked buttons dont work last time, but sometimes they do and sometimes they dont. I just dont want them to test it and then get screwed over.

I know kind of a long post Any suggestions or opinons ?

Thanks guys

[D/\SH]

SOooo yes its 4:22am and u kno what i went ot sleep at 12am and i woke up about
4:00 my laptop still on and 20 mins. later i was ready to go back to sleep.. AND THEN
this great force told me to go check the replacement page just u kno for shits and giggles..(iceman palringo message ringing in the back of my mind ''Don't wait to long to check D..) i'm like what the hell why not... right before i shut every thing down

type in my passcodes and such... Esn #'s click Next

.......................replacement phone... TOUCH PRO HANDSET KIT

CLICK NEXT...NO FEE

CRY REALLY REALLY GOOD TEARS OF JOY....:viannen_08:

Thers really nothing to say after that? but I LOVE YOU ICEMAN!!!!:glasses1:

congrats D and you will love your new device :>

[roopull]

Bwa Ha Ha Ha Ha!!!
My phone really is broken, so this is friggin' AWESOME!

Check it... FREE!
http://i52.photobucket.com/albums/g14/roopull/untitled-1.jpg

[D/\SH]

Bwa Ha Ha Ha Ha!!!
My phone really is broken, so this is friggin' AWESOME!

Check it... FREE!
http://i52.photobucket.com/albums/g14/roopull/untitled-1.jpg


hahahahaha congrats and be sure that you update your profile since i highly doubt that you still have the apache lmao :>

[roopull]

Oh... duh. I forgot all about that. HA!

They say they ship these via UPS (who I actually work for) overnight. So, I should have it by Tuesday. Woohoo!

[atlslum]

good info this really works got my touchpro 2days after i read the post for the free zee

[chris2989]

ok guys this is a way of also getting the htc touch pro but what i did was a little easier and safer. i called up sprint and got transfered to the insurance company which is also known as TEP, well i told them that my mogul was acting up weird and that i am not able to use many features which was a lie i just knew that they ran out of moguls and they were giving out touch pros instead so they said ok we are gonna go ahead and replace you with a new phone and i was just waiting the whole time for him to say "we are sorry but we do not have any moguls in stock at the momment but what we can do is send you something similar to it which is the touch pro" and in my head i was like yes thats why i called for. so i ended up getting my touch pro. but i should be getting it within 3 days they said. so if anyone wants to try what i did go ahead it worked for me. ohh yeah and this was at no cost....

[jorc272]

yeah it really work guys look i got my pro free

[Moebius]

Wow. So after beeing mia from here for a few months (long story), I pop back in as I've been having trouble with my answer button failing occasionally, only to find this thread. I went ahead and went through the foms and it says Touch Pro will be sent. Woot!!!

So I do have one question for the insiders around here. How thoroughly do they check the phone out when you send it in? I figure there's a 50/50 chance the problem I've been having is software related, so if I flash back to stock rom, there's a decent chance it'll fix it. Should I be worried that they'll come back and say "no sign of defect"?

[whogivsafuq]

woooohoooo it works i just got my touch pro. time to put my mogul back to stock rom. i hope they dont check it. just like other people in here i too got an extra battery.

[scott8813]

hey very useful link you got there....i went ahead and wrapped the codes around it, if your not sure exactly what that means.....just search code links and you will find the post by elboriyorker. thnx.

code wraps were applied but auto-linking by clicking on it wasn't removed

--------- New Post Merged on 26/1/2009 at 10:35:14 --------

This is quite a thread for a new member. Great job and good looking out. Wish we could nominate this thread!

[brown88]

it did not work for me. it wanted to give me the 6800. i guess its because i chose the my screen is cracked option (which it really is). i tried other options but it says the same

[Mike20PR]

it did not work for me. it wanted to give me the 6800. i guess its because i chose the my screen is cracked option (which it really is). i tried other options but it says the same

nah doesnt matter what reason you put in the defect, it shouldnt make a difference. looks like they recieved so many moguls that they have refurbs again!! dont worry, if you get mine you will be fine lol treat her good!

[brown88]

i chose the cracked screen option. i guess i was to little to late lol.

[Mike20PR]

i chose the cracked screen option. i guess i was to little to late lol.

i would check every once in a while though, they should run out again soon

[whogivsafuq]

nah doesnt matter what reason you put in the defect, it shouldnt make a difference. looks like they recieved so many moguls that they have refurbs again!! dont worry, if you get mine you will be fine lol treat her good!

haha thats mess up mike. i got my touch pro today. gotta mail my mogul tomorrow. maybe he'll get mine haha.

[brown88]

thats exactly what im gonna do

--------- New Post Merged on 27/1/2009 at 12:27:38 --------

lol thats cold whogivesafuq, i feel like i am the only person without the pro.

[Moebius]

So just over 24 hours later UPS rings the doorbell and I'm the proud parent of a Touch Pro! :D I didn't even get the ship confirmation email with tracking info.

Now I guess since I've not touched my mogul for a couple months after getting it locked in how I liked it I've go to go back and get VGA versions of apps where applicable and remind myself how to get this set up how I like. Off to searching once again...

[D/\SH]

So just over 24 hours later UPS rings the doorbell and I'm the proud parent of a Touch Pro! :D I didn't even get the ship confirmation email with tracking info.

Now I guess since I've not touched my mogul for a couple months after getting it locked in how I liked it I've go to go back and get VGA versions of apps where applicable and remind myself how to get this set up how I like. Off to searching once again...

congrats and love to hear all of these success stories that we have been having here :>

[mellospace]

thats exactly what im gonna do

--------- New Post Merged on 27/1/2009 at 12:27:38 --------

lol thats cold whogivesafuq, i feel like i am the only person without the pro.

Any update? are they still giving mogul for mogul now? I tried earlier today and was gonna get the mogul as a replacement. I guess I'm gonna wait until later to see if I get the touch pro. I actually lost my mogul today...LOL. Now hoping to get a touch pro. I asked the rep, but no help.

[Mike20PR]

Any update? are they still giving mogul for mogul now? I tried earlier today and was gonna get the mogul as a replacement. I guess I'm gonna wait until later to see if I get the touch pro. I actually lost my mogul today...LOL. Now hoping to get a touch pro. I asked the rep, but no help.

not sure, you can try again and check it out but you have to know the esn # of the mogul to identify it, and might get charged for not returning yours

the online service used here is an exchange not a lost/stolen claim so you will prolly get charged if you dont have a mogul to return

you will prolly need to go through asurion, they might give you a pro if they dont have any more moguls

[mellospace]

not sure, you can try again and check it out but you have to know the esn # of the mogul to identify it, and might get charged for not returning yours

the online service used here is an exchange not a lost/stolen claim so you will prolly get charged if you dont have a mogul to return

It's fine if i get charged the $50, that's not a problem for me. The problem is that now they do have the mogul in stock so I'm out of luck. They only replacing the mogul for the same phone and not the touch pro anymore even if it's damaged or not. That's what I think, can anyone confirm that if you say it's damaged like "liquid damage" or anything similar, that you will get the touch pro as a replacement? I mean today, i know it was done before, but now moguls are back in stock.

[Mike20PR]

It's fine if i get charged the $50, that's not a problem for me. The problem is that now they do have the mogul in stock so I'm out of luck. They only replacing the mogul for the same phone and not the touch pro anymore even if it's damaged or not. That's what I think, can anyone confirm that if you say it's damaged like "liquid damage" or anything similar, that you will get the touch pro as a replacement? I mean today, i know it was done before, but now moguls are back in stock.

doesnt make a difference the reason you imput, if they have moguls in stock they will give you one regardless, the touch pro window was when they ran out and had to upgrade.

the charge for not returning the device is from $50 to $200 so lets hope its $50 then

[mellospace]

doesnt make a difference the reason you imput, if they have moguls in stock they will give you one regardless, the touch pro window was when they ran out and had to upgrade.

the charge for not returning the device is from $50 to $200 so lets hope its $50 then

Yeah, it's $50. The $50 deductible fee. I was told that by the rep. I'm gonna call later and hope I get another rep I might be able to convince to get me the upgrade. I'll see what happens.

--------- New Post Merged on 28/1/2009 at 11:03:28 --------

doesnt make a difference the reason you imput, if they have moguls in stock they will give you one regardless, the touch pro window was when they ran out and had to upgrade.

the charge for not returning the device is from $50 to $200 so lets hope its $50 then

Do you think they will be out of moguls again soon? I hope someone keeps checking and post that info here.

[ICEM/\N]

well when you think about it...if you look across all smartphone forums...people are talking about this and with thousands upon thousands of people sending their moguls back...these moguls are not just getting thrown out...the are being repaired and some might not really have any issues....so they will be in full stock of moguls soon...I just feel sorry for others...but now that I have a Pro I will always have to be given a Touch Pro in exchange if I have any issues and so will all other touch pro users with protection...so u better hope on this train while it is still going...cause soon enough this train will pull into the station.

[Mike20PR]

i just got my touch pro woohoo!!!

let the honeymoon begin... :glasses1:

[D/\SH]

i just got my touch pro woohoo!!!

let the honeymoon begin... :glasses1:

hahahahaa congrats and enjoy the sexy beast of a phone that it is :> just be careful on the honeymoon since we dont want any water damage of any sorts lmao :glasses1:

[dmoneyitg]

i ordered mine sunday night and it arrived tuesday. mine came wit 2 batteries. is that normal or did i get lucky lol.

[D/\SH]

i ordered mine sunday night and it arrived tuesday. mine came wit 2 batteries. is that normal or did i get lucky lol.

everyone seems to be getting two batteries........ sprint must be trying to win people over to staying for their contracts or something.

[PHE-NOM]

well mines also came with two batteries. i also have all the stuff left over from my mogul, so i din't open anythining other than the phone and battery. only thing i noticed, is that the home key is raised just slightly over the screen. is not flush like the back key on the other side. since this is my first time with this bad boy, i dont know if thats normal. either way im not sweating it. my contract is up in three months, so im sure they wont give me to much problems in replacing it at that time.

[Sh0wNuF]

Yeah, it's $50. The $50 deductible fee. I was told that by the rep. I'm gonna call later and hope I get another rep I might be able to convince to get me the upgrade. I'll see what happens.

--------- New Post Merged on 28/1/2009 at 11:03:28 --------



Do you think they will be out of moguls again soon? I hope someone keeps checking and post that info here.

what a lot of users on the original thread have done is do the claim and if it says its gonna replace with a mogul, exit the system before you confirm the order and then try again. Some people have done it 5-6 times before the touch pro came up as the replacement model so just keep trying

[ICEM/\N]

well mines also came with two batteries. i also have all the stuff left over from my mogul, so i din't open anythining other than the phone and battery. only thing i noticed, is that the home key is raised just slightly over the screen. is not flush like the back key on the other side. since this is my first time with this bad boy, i dont know if thats normal. either way im not sweating it. my contract is up in three months, so im sure they wont give me to much problems in replacing it at that time.



lol, they never give you a heard time when that time comes around...

[jr5416]

This phone is a beast lol makes the mogul look like a toy .

[blazingfate]

So as Dash knows I seem to get my way with Sprint. I dont argue. I just ask nicely. I ended up getting a Touch Pro to replace my Mogul and a Blackberry for my wife. This all cost me $1.98. It was a great deal.

[trentonmac]

Finally after trying the web site for 3 days it worked for me. I have a new touch pro coming to me. :weee:.

Today I feel like the luckiest man alive, well along with all the rest of you guys. :glasses1:

btw completely free to me.

[Metalmayhem]

Finally after trying the web site for 3 days it worked for me. I have a new touch pro coming to me. :weee:.

Today I feel like the luckiest man alive, well along with all the rest of you guys. :glasses1:

btw completely free to me.

congrats:Party-Time: Your gonna love it!!!

[littledaisy]

Finally after trying the web site for 3 days it worked for me. I have a new touch pro coming to me. :weee:.

Today I feel like the luckiest man alive, well along with all the rest of you guys. :glasses1:

btw completely free to me.

correction..along with all the rest of you guys AND GIRLS....lol...jk congrats..ur gonna love it :D

[DARKSTAR21]

Got mine last tue guys after I put the order in on sunday. Came super fast :)
Also came with extra battery. This bad boy is sick wit it compared to the mogul

[soul032]

I've been trying this for days now and sprint will only replace my mogul with a mogul!!! Is there another way to get a free touch pro?

[D/\SH]

I've been trying this for days now and sprint will only replace my mogul with a mogul!!! Is there another way to get a free touch pro?

i just did it for 2 buddies at work yesterday and got pros for them..... could depend on the area your in also.

[soul032]

I have been trying this now for a few weeks and i guess i'm just out of luck cuz sprint will only replace my mogul with a mogul!!!!! Is there another way to get a free touch pro?

--------- New Post Merged on 2/2/2009 at 04:22:24 --------

sorry for the double posting computer froze up first time didn't know if the first went through!!!

[TaylorSPJ]

I have been trying this now for a few weeks and i guess i'm just out of luck cuz sprint will only replace my mogul with a mogul!!!!! Is there another way to get a free touch pro?

--------- New Post Merged on 2/2/2009 at 04:22:24 --------

sorry for the double posting computer froze up first time didn't know if the first went through!!!
actually your SOL....they brought in the moguls cause there were to many people upgrading to the pro. the moguls are no longer discontinued.....sorry....

[D/\SH]

actually your SOL....they brought in the moguls cause there were to many people upgrading to the pro. the moguls are no longer discontinued.....sorry....

really? as of when? i just did it yesterday evening around 6:00 for two people..... it may depend on the area your in also.... (i miss having the inside scoop)

[TaylorSPJ]

really? as of when? i just did it yesterday evening around 6:00 for two people..... it may depend on the area your in also.... (i miss having the inside scoop)
umm i think it was broski or someone on palringo told me the other day....but hey if its still workin 4 you, then should work 4 others.....

[mrpants20]

Oh man.... I hope this will keep working.... I was using my Vogue and once I read this thread I switched back to my Mogul but they won't let me do anything until my mogul has been active for 30 consecutive days.... So I still have like a little over 2 weeks till i can try it again....

[mrprism133]

wow nice post, very usefull information
although i may have missed my chance :'((

[trentonmac]

I got my Pro today!! I'm SOOOO happy, thanks to D/\SH for running this amazing site, and everyone who contributes.

[bigzantt]

I'm like two days from reaching 30 and I'm wondering if this still works. My mogul really is broke though.... you have to slide it out very slowly or it will shut down or the screen will not turn on.....sucks.

[blazingfate]

I've been testing it out over the past couple of days. All I get is the Mogul as a replacement.

[crazaytalent]

I'm like two days from reaching 30 and I'm wondering if this still works. My mogul really is broke though.... you have to slide it out very slowly or it will shut down or the screen will not turn on.....sucks.

You'll never know till you try it, chances are, you may only get the mogul replace, because so many have been swaped out, i think sprint now has a plentiful stock of moguls being reconditioned and refurbised...

if it doest work when you try it, and your still under your 30 day, i suggest going to your local sprint store and trying to swap out there in person... tell them ur unde your thirty day, and there swapin out mogul for pro, so you like to replace your defective mogul u just bought with one of their instore pro's or something... use your silver tongue, youll probably get it...

I've been testing it out over the past couple of days. All I get is the Mogul as a replacement.

see above... but keep trying, cause as soon as there done w/ the moguls theyve gotten back in stock, they'll probably be doin it again... i know people who tried one day didnt work out, tried againn a couple days lata and boom... new(well maybe not so new) touch pro in the mail...

[reyescj]

FYI Got my new touch pro in the mail today, i did it on friday, so it does work. no charges if you have tep insurance.

[cookz123z]

i bought a mogul off ebay,and it came today i activated it and got insurence on it and when i went to do the thing to get the pro it knew i didnt have it for 30 days shit...lol..now im stuck with a mogul for 30days!

[D/\SH]

i bought a mogul off ebay,and it came today i activated it and got insurence on it and when i went to do the thing to get the pro it knew i didnt have it for 30 days shit...lol..now im stuck with a mogul for 30days!

after 30 days keep on the look out and keep trying back since these moguls that they have in stock arent going to last too long if you ask me...

[cookz123z]

i need advice..you think i should just buy a pro for like $360 or wait the 30 days and get the free one?after 30 days keep on the look out and keep trying back since these moguls that they have in stock arent going to last too long if you ask me...

[D/\SH]

i need advice..you think i should just buy a pro for like $360 or wait the 30 days and get the free one?

theres no rpomise that they wont have the mogul in when the 30 days are over so you would get one or they may have them so you wouldnt get one........ i would wait it out and see..... trust me i know it is hard to wait for a device like the pro that you want soooo badly..... but the best things come to those who wait :>

[mogulmania]

I did it and i got the touch pro in like 3 days delivered to my house. My friend is trying it but he keeps getting offered the mogul again. lol its just the luck of the draw i guess.

[Sh0wNuF]

I did it and i got the touch pro in like 3 days delivered to my house. My friend is trying it but he keeps getting offered the mogul again. lol its just the luck of the draw i guess.

yep i talked to a lady at sprint and she told me that there is no guarantee that you will get a touch pro as a replacement, but the best thing is to just keep checking it

[littledaisy]

this is still workin guys! did it for a friend yesterday...free TP in the mail this mornin! :) by the way im in Orange County California..so if anybody around here wants to give it a try..u might still be able to get ur free upgrade :)

[Juiceman]

Not workin for me. Showing a 6800 as of today. Will try again in a day or two.

I'm curious about those of you who did this. Did you have to mail back your old mogul? If so, did you need to return any modded ROM back to stock?

Anyone have issues in the 'returning mogul' department?

[D/\SH]

Not workin for me. Showing a 6800 as of today. Will try again in a day or two.

I'm curious about those of you who did this. Did you have to mail back your old mogul? If so, did you need to return any modded ROM back to stock?

Anyone have issues in the 'returning mogul' department?

it seems to go off of area and what warehouse also if you ask me..... and yes you have to return the mogul and it is always smart to relock and flash back to the newest stock rom.

[mrpants20]

Not workin for me. Showing a 6800 as of today. Will try again in a day or two.

I'm curious about those of you who did this. Did you have to mail back your old mogul? If so, did you need to return any modded ROM back to stock?

Anyone have issues in the 'returning mogul' department?

Where are you located?? Once my 30 days is up in like 5 days I'm going to give it a try.

[claudius]

im in massachuset near boston is there any1 in that area it work for

[Mike20PR]

im in massachuset near boston is there any1 in that area it work for

try it out and see what they offer you as a replacement, if it says a mogul then quit filling the online form and it will stay like nothibg happened. theres nothing to lose

[claudius]

true that i will

[mrpants20]

Man what the heck.... I reactivated my Mogul on Jan 18th to try this, and its now been OVER 30 days but it keeps telling me that it has been active for less than 30 days :confused4:

[littledaisy]

try it again tomorrow...or the next day :) it wont hurt...i mean for getting a touch pro its damn well worth it :) good luck!

[mrpants20]

try it again tomorrow...or the next day :) it wont hurt...i mean for getting a touch pro its damn well worth it :) good luck!

I guess it was just a matter of a few hours.... I just tried it and they offered Refurb mogul.... Dang.... Guess I 'll keep checking.

Live in Toledo, Ohio area FYI.... Just in case that matters as some are speculating

[Dooper]

Shit... Ive had this mogul for two years, but 3 weeks ago I had changed my phone on my plan.. I changed back to the mogul and found out I "HAven't had it for 30 days"

[D/\SH]

Shit... Ive had this mogul for two years, but 3 weeks ago I had changed my phone on my plan.. I changed back to the mogul and found out I "HAven't had it for 30 days"

damn that sucks.... i guess keep it on there and see what it spits out for you..... btw what phone were you running that made you switch from the mogul?

[mrpants20]

Shit... Ive had this mogul for two years, but 3 weeks ago I had changed my phone on my plan.. I changed back to the mogul and found out I "HAven't had it for 30 days"

Yeah thats basically what happened to me... But don't worry, my 30 just came up and like I already posted, I already checked today and they offered Mogul

[D/\SH]

Yeah thats basically what happened to me... But don't worry, my 30 just came up and like I already posted, I already checked today and they offered Mogul

it can vary rom minute to minute and hour to hour so bookmark that bad boy and try throughout the day when you have some downtime.

[mrpants20]

it can vary rom minute to minute and hour to hour so bookmark that bad boy and try throughout the day when you have some downtime.

Haha yeah for sure... I have checked three times already today lol...

[deadheart]

hey i just tried to upgrade my daughters mogul for a tp, using the website, but it is sending me to the local repair center 10 miles away... did i do something wrong? or is it that i have to go there if it is broken?

[D/\SH]

hey i just tried to upgrade my daughters mogul for a tp, using the website, but it is sending me to the local repair center 10 miles away... did i do something wrong? or is it that i have to go there if it is broken?

its prolly becuase your so close to one...... in y area the closest repair center is 45 minutes away and they offered the pro right away.

[mrpants20]

hey i just tried to upgrade my daughters mogul for a tp, using the website, but it is sending me to the local repair center 10 miles away... did i do something wrong? or is it that i have to go there if it is broken?

its prolly becuase your so close to one...... in y area the closest repair center is 45 minutes away and they offered the pro right away.

I have one close by too but I work like 35 miles away from where I live, so I typed in my work zip since I knew there wasn't one around there. It still lets you continue filling out the form no matter what zip you enter as long as you enter one that is more than 15 miles away from a repairs center..... Closest one to my work is like 20 miles or so and they still offered Mogul.... I even tried using an Alaska zip code haha

[KJRain]

I wish I could get one. It keep going to Mogul and not Touch Pro.

[D/\SH]

I wish I could get one. It keep going to Mogul and not Touch Pro.

keep trying and also try the area code 49505 when it asks and see what that brings up for you.

[mrpants20]

So today is my wife's birthday and I got a present...... A NEW TOUCH PRO ON ITS WAY!!!

From: sprintphonereplacement@sprint.com
To: ME
CC:
Subject: Sprint Order Confirmation
Date: Mon, 23 Feb 2009


Dear Valued Sprint Customer:

We would like to thank you for your recent Phone Replacement Order, and apologize for the
problems you are experiencing with your phone.

-----------------------------------------------------------------------------------------
Order Summary:
Order Number: EW60874
Wireless Phone Number: (XXX)XXX-1959

NOTE: Please keep this Order Number for your records, as it will be needed in the event
you wish to check the status of your order during the return process.

Defective Phone Information:
Model Name: UTSTAR PPC6800 QWERTY CAM
Serial Number: 0**********

Replacement Phone Information:
Model Name: UTStarcom Touch Pro Handset Kit

So theres the heads up for anyone still trying to do this! Thanks for the thread and all the updated everyone.... I am so pumped.... Don't know if I can go to sleep now! haha

[littledaisy]

congrats! and enjoy the new toy :)

[mdiokwe]

Just to let you all know I got a message in the mail, that starting April 19, 2009 it is going to cost $100 to replace the HTC Mogul if you have the ERP so make sure you do this before then. The ESRP is still going to be free, at least that is what it looks like.

[PHE-NOM]

well, just for the hell of it, i tried to see if i can do this again. but now it tells me that their is a service center closed by! ha ha ha, im glad it didnt do that before, when i exanchanged my mogul for the pro.

[D/\SH]

So today is my wife's birthday and I got a present...... A NEW TOUCH PRO ON ITS WAY!!!



So theres the heads up for anyone still trying to do this! Thanks for the thread and all the updated everyone.... I am so pumped.... Don't know if I can go to sleep now! haha


hahahahha very nice.. you will have the phone tomorrow with an extra battery and also tell your wife that D/\SH wishes her a very happy b-day :>

[KJRain]

So today is my wife's birthday and I got a present...... A NEW TOUCH PRO ON ITS WAY!!!



So theres the heads up for anyone still trying to do this! Thanks for the thread and all the updated everyone.... I am so pumped.... Don't know if I can go to sleep now! haha

What zip did you use?

[mrpants20]

This is BEAUTIFUL! The Pro was at my door today!!...... And I flashed Mighty ROM about 10 min later! haha Anyway thanks to everyone for contributing


What zip did you use?

I used 43420 (Fremont, Ohio) I work there and its about 35 miles away from my home address.

[KJRain]

If anybody wanted to know if it was still working it is. I Just got mine.

[Dooper]

I got my TP In the Mail today.. With an Extra battery..
Now to all those who did it, Did Sprint End up charging anyone who had insurance later down the road? If they didnt find any (Defect) ?

Keys on my keyboard didnt work properly.

[MotoMoto]

Yep, after a little over a week of the website telling me it was gonna replace my mogul with another it finally offered a Touch Pro and I said "yes please"....got it today and with the infamous extra batt...THANX to all for this post..WOOHOO!!!

[Dooper]

Yep, after a little over a week of the website telling me it was gonna replace my mogul with another it finally offered a Touch Pro and I said "yes please"....got it today and with the infamous extra batt...THANX to all for this post..WOOHOO!!!

Congrats, but someone please answer my question.. :connie_33:

[Sh0wNuF]

Congrats, but someone please answer my question.. :connie_33:

bro be patient, not everyone knows the answer and those who do will answer when they see your post...as long as you had something wrong with your mogul, i believe it was the keys, then you should not be charged...if you sent in a brand new or new refurb then you would probably be charged but if that happens i've heard that they will let you send the pro back and reverse the charge

[KJRain]

I just want to say that I love this site. Now I'm ready to start customizing my Touch Pro. Thanks for this post.

[mdiokwe]

I was wondering if anyone else was getting the response of "Invalid : SKU" from this. I use to be able to enter in my information, but now when I enter in my number and pin I get invalid SKU. I triple checked my information and everythime I get this now. It just started happening two days ago.

Does anyone have any idea what this means, or is also getting this response?

Thanks

[DaRedLight]

I was wondering if anyone else was getting the response of "Invalid : SKU" from this. I use to be able to enter in my information, but now when I enter in my number and pin I get invalid SKU. I triple checked my information and everythime I get this now. It just started happening two days ago.

Does anyone have any idea what this means, or is also getting this response?

Thanks
I did as well. We can't think that Sprint is oblivious to what has been transpiring! lol! Greed kills all! I believe "time is up!". If you didn't get in when the getting was good, it's gone!

[mdiokwe]

I did as well. We can't think that Sprint is oblivious to what has been transpiring! lol! Greed kills all! I believe "time is up!". If you didn't get in when the getting was good, it's gone!

Well at least I am not alone in this, lol. I guess all I can do now is hope they are oblivious and the process will work another day.

[Ligrow89]

Does anyone know if this still works? It keeps telling me that they will replace my Mogul with a Mogul. Have tried about 15 times and I get no Touch Pro Option. Please Help.:connie_mykilroy:

[ICEM/\N]

Does anyone know if this still works? It keeps telling me that they will replace my Mogul with a Mogul. Have tried about 15 times and I get no Touch Pro Option. Please Help.:connie_mykilroy:

I don't think it works anymore...I believe Sprint has caught up to the game, especially after like almost 5 months of doing this and all those people sending Moguls back, you know Sprint's supply of Moguls is probably through the roof now...

[cuffie1800]

You can call Asurion directly and do it.. But you would have to like crack your screen or sumthin,,, its more of a moral thing lol...

They also bill you 50 bucks.. a friend of mine got it just last week friday (2 days ago) ((just a note he didnt crack the screen on purpose))

[claudius]

after a millions finaly tried it wish i tried it quicker now i got my touch pro coming in the mail:yahoo:

[D/\SH]

after a millions finaly tried it wish i tried it quicker now i got my touch pro coming in the mail:yahoo:
hahahaha very nice and congrats!! you will love your new device.

[sweetgurly21]

i read the reviews on the sprint site, its not all that good. i was going to wait for the pro 2, but i am considering the iphone, any suggestions?

--------- New Post Merged on 10/8/2009 at 06:10:01 --------

ok guys i am hearing everyone got a good deal for having insurance with the mogul to trade for a pro. i don't have insurance. can i still get a deal? did neone get a good deal from sprint to switch the mogul cause i want the pro now.

[D/\SH]

i read the reviews on the sprint site, its not all that good. i was going to wait for the pro 2, but i am considering the iphone, any suggestions?

--------- New Post Merged on 10/8/2009 at 06:10:01 --------

ok guys i am hearing everyone got a good deal for having insurance with the mogul to trade for a pro. i don't have insurance. can i still get a deal? did neone get a good deal from sprint to switch the mogul cause i want the pro now.

well you need insurance to do this so that is out of the option and if you want a new phone you are going ot have to buy it straight out or if your past a year into your contract you can get it for the 2 year price if you extend back to 2 years.