phillynews215
07-16-2024, 10:23 AM
https://www.androidauthority.com/wp-content/uploads/2022/03/T-Mobile-logo-straight-MWC-2022.jpgCredit: Eric Zeman / Android Authority
T-Mobile has denied that customers are required to buy accessories or other features when buying a new device.
This comes after reports that some T-Mobile stores were forcing consumers to buy accessories and insurance with a new phone.
The carrier also addressed claims about sales metrics and employee pay.
A T-Mobile (https://www.androidauthority.com/best-t-mobile-plans-786372/) employee interview and a Reddit thread revealed some shady sales tactics (https://www.androidauthority.com/t-mobile-sales-tactics-employee-interview-3460125/) at several T-Mobile stores. Now, the carrier has issued a statement distancing itself from these reported tactics.
A Redditor claimed that they visited three T-Mobile stores and were told they couldnt buy an iPhone (https://www.androidauthority.com/apple-iphone-15-release-date-specs-price-rumors-3255350/) without purchasing a variety of accessories too. Meanwhile, PhoneArena interviewed a current employee who cited internal sales metrics as a reason for these shady tactics. The employee also claimed that their base pay was cut.
More... (https://www.androidauthority.com/t-mobile-sales-tactics-comment-3461209/)
T-Mobile has denied that customers are required to buy accessories or other features when buying a new device.
This comes after reports that some T-Mobile stores were forcing consumers to buy accessories and insurance with a new phone.
The carrier also addressed claims about sales metrics and employee pay.
A T-Mobile (https://www.androidauthority.com/best-t-mobile-plans-786372/) employee interview and a Reddit thread revealed some shady sales tactics (https://www.androidauthority.com/t-mobile-sales-tactics-employee-interview-3460125/) at several T-Mobile stores. Now, the carrier has issued a statement distancing itself from these reported tactics.
A Redditor claimed that they visited three T-Mobile stores and were told they couldnt buy an iPhone (https://www.androidauthority.com/apple-iphone-15-release-date-specs-price-rumors-3255350/) without purchasing a variety of accessories too. Meanwhile, PhoneArena interviewed a current employee who cited internal sales metrics as a reason for these shady tactics. The employee also claimed that their base pay was cut.
More... (https://www.androidauthority.com/t-mobile-sales-tactics-comment-3461209/)