PDA

View Full Version : T-Mobile’s new seasonal suspension charge makes it a pointless option


phillynews215
10-21-2024, 04:22 PM
https://www.androidauthority.com/wp-content/uploads/2024/04/T-Mobile-logo-on-smartphone-3.jpgCredit: Edgar Cervantes / Android Authority



T-Mobile will now charge users their full monthly plan rate during a seasonal suspension.
Prior to the October 10 policy change, customers paid only $10 per month during these voluntary periods of suspension.
With no savings to be made by invoking a seasonal suspension, it isn’t clear what benefit the option still has to users.

Not everyone needs their pricey phone plan all year round, which is why some carriers (https://www.androidauthority.com/prepaid-better-postpaid-3468478/) allow you to freeze or suspend your plan for limited periods — maybe the line is tied to seasonal work you do, or you plan to travel where you won’t need a phone for months on end. The idea is that you keep your line, but it’s not active during a specific timeframe, with the cost temporarily reduced to reflect this. If that sounds reasonable to you, you’ll be as baffled as we are to find out that T-Mobile (https://www.androidauthority.com/t-mobile-vs-verizon-1158651/) now wants to charge you full price on your plan during a seasonal suspension.

Disgruntled T-Mobile subscriber and Reddit user toyodaforever (https://www.reddit.com/r/tmobile/comments/1g78j9x/sent_to_me_from_their_executive_office/) took to the site*to point out the policy change, as spotted by Phone Arena (https://www.phonearena.com/news/t-mobile-new-unpopular-payment-policy-for-seasonal-suspensions_id163920). There, they reveal that, as of October 10, “seasonal suspensions will now be charged the full monthly recurring charge.”




More... (https://www.androidauthority.com/t-mobile-seasonal-suspension-charge-3492481/)