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-   -   USB Device Not Recognized (https://www.wckediden.com/showthread.php?t=178394)

johnnyfats 12-22-2008 07:36 PM
USB Device Not Recognized
 
I've searched many forums and have tried everything and I still get the "USB Device Not Recognized" message, every time I plug in my Mogul. I un-clicked "Enable advanced network functionality." I deleted everything on Activesync and have the current version. I even tried plugging the micro-usb into one of the splitters like someone suggested. What am I doing wrong? What do I need to do? I need to figure out how to do this so I can upgrade from R 1.32.00 to something more current.

Superman369 12-22-2008 07:39 PM
Re: USB Device Not Recognized
 
Quote:
Originally Posted by johnnyfats (Post 323924)
I've searched many forums and have tried everything and I still get the "USB Device Not Recognized" message, every time I plug in my Mogul. I un-clicked "Enable advanced network functionality." I deleted everything on Activesync and have the current version. I even tried plugging the micro-usb into one of the splitters like someone suggested. What am I doing wrong? What do I need to do? I need to figure out how to do this so I can upgrade from R 1.32.00 to something more current.
Make sure you install the drivers from your cd that came with the phone and make sure your connected to the internet when you connect your phone. If this still doesnt work, then let us know.

johnnyfats 12-22-2008 07:48 PM
Re: USB Device Not Recognized
 
Is there a site to download the drivers? I took my old Mogul to Sprint because it was broke and they screwed me over and wouldn't replace my mogul even though I have insurance. I got mad and accidentally left the box there and took the phone home. I went back and it wasn't there anymore. My other Mogul had a more recent OS so I never synced it to the computer. Long story longer, I bought one off of a friend and there is no CD.

Superman369 12-22-2008 07:52 PM
Re: USB Device Not Recognized
 
Quote:
Originally Posted by johnnyfats (Post 323929)
Is there a site to download the drivers? I took my old Mogul to Sprint because it was broke and they screwed me over and wouldn't replace my mogul even though I have insurance. I got mad and accidentally left the box there and took the phone home. I went back and it wasn't there anymore. My other Mogul had a more recent OS so I never synced it to the computer. Long story longer, I bought one off of a friend and there is no CD.
Your gonna have to redownload and reinstall either activsync or windows mobile device center...depending on your comp operating system. Do you run vista or xp?

TaylorSPJ 12-22-2008 07:53 PM
Re: USB Device Not Recognized
 
Quote:
Originally Posted by johnnyfats (Post 323929)
Is there a site to download the drivers? I took my old Mogul to Sprint because it was broke and they screwed me over and wouldn't replace my mogul even though I have insurance. I got mad and accidentally left the box there and took the phone home. I went back and it wasn't there anymore. My other Mogul had a more recent OS so I never synced it to the computer. Long story longer, I bought one off of a friend and there is no CD.
i'm pretty sure there is activesync software here...i'll take a look.

johnnyfats 12-22-2008 07:55 PM
Re: USB Device Not Recognized
 
I downloaded Activesync 4.5 and still no luck. Any ideas?

D/\SH 12-22-2008 07:58 PM
Re: USB Device Not Recognized
 
Quote:
Originally Posted by johnnyfats (Post 323929)
Is there a site to download the drivers? I took my old Mogul to Sprint because it was broke and they screwed me over and wouldn't replace my mogul even though I have insurance. I got mad and accidentally left the box there and took the phone home. I went back and it wasn't there anymore. My other Mogul had a more recent OS so I never synced it to the computer. Long story longer, I bought one off of a friend and there is no CD.
from here if you use xp:
Code:
http://www.microsoft.com/windowsmobile/en-us/downloads/eulas/eula_activesync45_1033.mspx?ProductID=76
and here if you use vista:
Code:
http://www.microsoft.com/windowsmobile/en-us/help/synchronize/device-center.mspx

Superman369 12-22-2008 08:00 PM
Re: USB Device Not Recognized
 
Quote:
Originally Posted by johnnyfats (Post 323934)
I downloaded Activesync 4.5 and still no luck. Any ideas?
Activsync only works for XP. Is that what your running?

TaylorSPJ 12-22-2008 08:01 PM
Re: USB Device Not Recognized
 
Quote:
Originally Posted by D/\SH (Post 323937)
from here if you use xp:
Code:
http://www.microsoft.com/windowsmobile/en-us/downloads/eulas/eula_activesync45_1033.mspx?ProductID=76
and here if you use vista:
Code:
http://www.microsoft.com/windowsmobile/en-us/help/synchronize/device-center.mspx
man you always have every link everybodys looking for....your toooo good...it's a gift really.

D/\SH 12-22-2008 08:03 PM
Re: USB Device Not Recognized
 
Quote:
Originally Posted by TaylorWckediden (Post 323936)
[ here's 4.5 see if that helps
also make sure your virus scan or firewall isnt blocking it from reading.

johnnyfats 12-22-2008 08:13 PM
Re: USB Device Not Recognized
 
The firewall isn't up and both Activesync and Easysync will not connect. I am running XP so Activesync is the correct program for me to be using. I'm going crazy not being able to upgrade my phone.

GokuSS3 12-22-2008 10:40 PM
Re: USB Device Not Recognized
 
Quote:
Originally Posted by johnnyfats (Post 323946)
The firewall isn't up and both Activesync and Easysync will not connect. I am running XP so Activesync is the correct program for me to be using. I'm going crazy not being able to upgrade my phone.
Sounds like it is your phone not activesyn take it to sprint tell them it wont syn and ask them to try it there. If it dont work and you pay insurance they should replace the phone they did it for me with my 6800.....

Superman369 12-22-2008 10:49 PM
Re: USB Device Not Recognized
 
Quote:
Originally Posted by johnnyfats (Post 323946)
The firewall isn't up and both Activesync and Easysync will not connect. I am running XP so Activesync is the correct program for me to be using. I'm going crazy not being able to upgrade my phone.
You know you can upgrade your ROM without using activsync. You can flash via SD card:)

johnnyfats 12-23-2008 04:01 AM
Re: USB Device Not Recognized
 
I'm going to go to Sprint tomorrow and see if they can actually help me this time. In the likely hood they won't be able to, I am starting to research how to flash with an SD. Thanks to all.

kaos 12-23-2008 07:36 AM
Re: USB Device Not Recognized
 
your port pins are messed. take it back get it replaced. if its unlocked they wont replace it..so if it is break it do a insurance claim.:crying:

johnnyfats 12-23-2008 01:13 PM
Re: USB Device Not Recognized
 
Great, the pins were messed up on my last phone and Sprint wouldn't replace the phone because it was "physical damage." What's the point of paying for insurance if it doesn't cover when you need it. I only payed $60 for it so if I can just flash it to Windows 6.1 I will be happy.

From my understanding, searching and reading; I can just load the new ROM from the HTC site to my SD card and then run it from there?

kaos 12-23-2008 05:05 PM
Re: USB Device Not Recognized
 
you can from the sd. but i mean if you have insurance on it. pop it in the microwave for 15 seconds. fry that shiznit. take it in be like idk it just stopped working..they will swap it out.

crazaytalent 12-23-2008 05:40 PM
Re: USB Device Not Recognized
 
hey Kaos... that microwave sh*t really work?... I know a lil off topic... but wont it melt the casing some, thus being physical damage that they wont cover?

I mean I aint tryna do it... but it could be handy for future reference...

TaylorSPJ 12-23-2008 10:27 PM
Re: USB Device Not Recognized
 
Quote:
Originally Posted by kaos (Post 324297)
you can from the sd. but i mean if you have insurance on it. pop it in the microwave for 15 seconds. fry that shiznit. take it in be like idk it just stopped working..they will swap it out.
haha never thought of that.....DING!.........

kaos 12-24-2008 07:33 AM
Re: USB Device Not Recognized
 
Quote:
Originally Posted by crazaytalent (Post 324311)
hey Kaos... that microwave sh*t really work?... I know a lil off topic... but wont it melt the casing some, thus being physical damage that they wont cover?

I mean I aint tryna do it... but it could be handy for future reference...
na your doing it only long enough to fry the board.


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