FREE Touch PRO upgrade with TEP if you have the MOGUL
 

If you want to upgrade your mogul and get the pro because you are experiencing problems with it go to this link and follow the directions. I did and i'm waiting for it right now, $0 bucks out the door for me!

It will cost you nothing if you have TEP insurance, if you don't then i think its $55 bucks, not sure.. let me know how it goes for you guys.

Peace!

LINK:

Re: FREE Touch PRO upgrade with TEP if you have the MOGUL
 

hey very useful link you got there....i went ahead and wrapped the codes around it, if your not sure exactly what that means.....just search code links and you will find the post by wcked. thnx.

Re: FREE Touch PRO upgrade with TEP if you have the MOGUL
 

damn nice find, can you confirm if this works or not cause i just got my touch pro for a discount because of all of the issues but if they are replacing mogul's for touch pro's i'm gonna try and get me a refund

Re: FREE Touch PRO upgrade with TEP if you have the MOGUL
 

Yeah it works did it this morning on my Mogul lol , they didnt offer me a Touch Pro but they did offer me a Diamond for 50 bucks which you can't beat....

Re: FREE Touch PRO upgrade with TEP if you have the MOGUL
 

damn, i'm definitely raising some hell tomorrow with sprint...thanks for confirming that this works

Re: FREE Touch PRO upgrade with TEP if you have the MOGUL
 

I would'nt raise hell with them lol , just have to tell why your phone dont work and they will replace really no questions asked.

Re: FREE Touch PRO upgrade with TEP if you have the MOGUL
 

All of you who want a Touch pro your not getting 1 through sprint not to sound like a jerk i mean they dont even have enough to replace my friends but if you get 1 your really luck and i couldent see how because thats unfair to the people who bought the device and they cant even replace theres

Re: FREE Touch PRO upgrade with TEP if you have the MOGUL
 

nah i already got my touch pro, i'm gonna raise hell cause i had the mogul and jumped through all of the hoops to get my pro for a discount. I ended up paying $300 and just got my phone literally four days ago. So i'm gonna have a little chat with them and see if I can get me a refund.

--------- New Post Merged on 18/1/2009 at 04:28:48 --------

They are getting the phone through Asurion, though I don't know if the sprint stock and the asurion stock come from the same place

Re: FREE Touch PRO upgrade with TEP if you have the MOGUL
 

Awww Man! I just took my Mogul to the sprint store in Milwaukee because it would no longer sync and they gave me a new Mogul because they were still in stock. I guess that what I get for not visiting the site.

Re: FREE Touch PRO upgrade with TEP if you have the MOGUL
 

I checked a few days ago because I had a problem with my Mogul. They said they were out of stock of the Mogul and Out of stock of the Touch Pro. They are offering the touch diamond for now, unless you want to be put on the wait list for another Mogul. My brother has the Mogul aswell, but he fought a little harder and they told him they were going to send him a Touch Pro but he has to wait a couple of weeks to get it. I couldnt wait so I ended up getting the Diamond. We both have insurance on our phones so it only cost $50 each. Im using my Diamond right now. Its ok, id rather have the Touch Pro cuz of the keyboard but oh well. I cant wait that long....

Re: FREE Touch PRO upgrade with TEP if you have the MOGUL
 

well that's awesome for you guys and everyone with SPRINT, but not all of us have Sprint, I'm with Alltel. I'm guessing Alltel doesn't provide this option? I have insurance and I think it's a deductible of $50 bucks. Will do some checking, but if anyone else has Alltel and has any info regarding them and their policies, please advise.

Happy for you to have gotten this to work for ya, enjoy your touch pro, you are very lucky!!!!

Re: FREE Touch PRO upgrade with TEP if you have the MOGUL
 

So yeah good thing I call for my Mogul yesterday cause today I made it toast. Getting ready forgot i left in on the tale in the bathroom fell into the toilet. So now dont feel so bad about sending ii in for a crack now it has a real problem Lmao.......

Re: FREE Touch PRO upgrade with TEP if you have the MOGUL
 

trying it right now yay touch procome todaddy

Re: FREE Touch PRO upgrade with TEP if you have the MOGUL
 

hey so i just did this and they offered me a touch pro for 55 bucks... hell yeah.. so should i relock my mogul and take it back to wm 6.1 stock before i send it in

Re: FREE Touch PRO upgrade with TEP if you have the MOGUL
 

That little pouch thingy they have for the pro sucks. I prefered the magnetic connection one that came with the mogul. This damn thing is velcrow. WTF?!?!? I just got into a slight jog for a second one day and my pro that i paid out the azz for jumped right on out (the velcrow doesn't even attach anymore) and instead of just landing on the concrete, instead it lands on my forward swinging foot. So now i have drop kicked my pro across the cement parking lot and it cracks the screen permanently disables my gps antennae and screws with my sound quality. I just paid over 3 or 4 hundred for this phone plus activation plus my monthly services plus for full insurance and because they consider a cracked screen cosmetic damage i have to pay a 50 dollar deductable. HELL NO!!!! I tried this out and a cracked screen was one of the options that i could choose for why my phone is defective. Now i have a new (or possibly refurbished) pro on its way via UPS overnight shipment for absolutely free (also thanks to the insurance). I appreciate the posting bro. Excellent looking out!!!!

--------- New Post Merged on 19/1/2009 at 01:25:31 --------

absolutely no joke and no exageration...wow i spelled that wrong....not even 45 seconds after my last post the UPS man knocks on my door with my pro!!!! Thanks again man!!

Re: FREE Touch PRO upgrade with TEP if you have the MOGUL
 

probably a safe bet!

Re: FREE Touch PRO upgrade with TEP if you have the MOGUL
 

thanks iceman... already searching for relocker and 6.1... gonna be kinda sad seeing my mogul "stock".... do you think sprint really checks "defective phones" cause mine runs pretty good

Re: FREE Touch PRO upgrade with TEP if you have the MOGUL
 

No they do not last time i sent in my Mogul is was completely modded custom rom everything they didnt say a thing to me , matter a fact people inside the store where playing with it lmao

Re: FREE Touch PRO upgrade with TEP if you have the MOGUL
 

awesome fine .. i went ahead an tried to put my TOUCH =( information .. No upgrades yet for the old touchy baby .. I will try it weakly an see what comes up

Re: FREE Touch PRO upgrade with TEP if you have the MOGUL
 

i would pay 55 bucks for a touch pro all day!!! I'm going to try this with my carrier and see if it works, what are the "issues" you guys are telling them are the malfuntioning problems exactly...(except for the cracked screen thing) lol

just wanna have all my ducks in a row before I call!!!! thanks a bunch!!!

Re: FREE Touch PRO upgrade with TEP if you have the MOGUL
 

if you do a search there are a whole bunch of threads on here that have the information. There are a couple posted by D/\sh that go through all of the required steps. Might not work if you don't have sprint but its definitely worth a shot. Just be prepared to spend a few hours on the phone with your company. Here's a thread that I started that has some of the info.

Re: FREE Touch PRO upgrade with TEP if you have the MOGUL
 

it worked!!!!!!!!!!! holy shi*!!!!!! it work!!!!! im getting my pro in 2-3 days!!!!!!!

Re: FREE Touch PRO upgrade with TEP if you have the MOGUL
 

hahahaha congrats and enjoy the touch pro :>

Re: FREE Touch PRO upgrade with TEP if you have the MOGUL
 

hell yeah bro, i cant wait to get my hands on it!!! :viannen_08::viannen_08::viannen_08:

now, time to look for that stock rom. ha ha ha

--------- New Post Merged on 19/1/2009 at 10:29:57 --------

this is for those that need proof.





Sprint Order Confirmation‏
From: <img id="P___1330846099" webimdisplaystyle="inline" style="display: none;"> sprintphonereplacement@sprint.com Sent: Mon 1/19/09 5:12 PM To: josamu****@live.com
Dear Valued Sprint Customer:

We would like to thank you for your recent Phone Replacement Order, and apologize for the
problems you are experiencing with your phone.

-----------------------------------------------------------------------------------------
Order Summary:
Order Number: ER95076
Wireless Phone Number: (XXX)XXX-3277

NOTE: Please keep this Order Number for your records, as it will be needed in the event
you wish to check the status of your order during the return process.

Defective Phone Information:
Model Name: UTSTAR PPC6800 QWERTY CAM
Serial Number: 05413765927

Replacement Phone Information:
Model Name: UTStarcom Touch Pro Handset Kit
-----------------------------------------------------------------------------------------
NOTE: Replacement orders are shipped via UPS standard overnight. Please allow
2 - 3 business days for arrival of your Phone Replacement shipment.
-----------------------------------------------------------------------------------------
Return Instructions:

As a friendly reminder, please be sure to return your defective phone to us within 15
days to avoid a non-refundable charge to your Sprint account of $50 - $200, depending on
the phone model.

- Note: In addition to the charges above, Sprint reserves the right to charge an
additional fee of $75-$125 for phones that are found to either be damaged beyond
repair or exhibit no sign of defect.
-----------------------------------------------------------------------------------------

Thank you,
Sprint Device Support

Please note that this message was sent from a notification-only address that cannot
accept incoming email. Please do not reply to this message.

Re: FREE Touch PRO upgrade with TEP if you have the MOGUL
 

great find, thnxs abunch. tried it this morning and it work..

Re: FREE Touch PRO upgrade with TEP if you have the MOGUL
 

So I have been using my Vogue for the past month or so, so I reactivated my mogul to try this, and it says I can't because my device has not been active for 30 days.... Annoying. I had used it for almost a year and I just used my Touch for the last month. So now I guess I have to use my Mogul for 30 days and try this again??? I hope it still works by then.... :sad_mini:


Wonder if I call or email they can override it..... Prolly not?

Re: FREE Touch PRO upgrade with TEP if you have the MOGUL
 

DAMN!!!!! I was THIS ------><------- close to having the Pro sent to me but Puerto Rico isnt in the state options in the shipping info!!! i checked the billing address option but it still doesnt register PR and without it i cant complete my form!!

Wnat can i do??

F#ck asurion, they wanted me to fax them a sworn statement , id and crap so im not going through them

Re: FREE Touch PRO upgrade with TEP if you have the MOGUL
 

I just did it and the Touch Pro is being shipped!!!!!


Replacement Phone Information:
Model Name: UTStarcom Touch Pro Handset Kit


HELL YEAH!!!!!!!

Re: FREE Touch PRO upgrade with TEP if you have the MOGUL
 

helll yeahhhh bro!!!!

Re: FREE Touch PRO upgrade with TEP if you have the MOGUL
 

this worked for me once i found out alltel was not replacing the moguls with moguls, make sure you have insurance, there is a sticker under the battery that turns red when you get it wet, dab some water on it to turn it red, take it in, say you dropped it in water, should be covered under insurance, tell them you want equal replacement, accept nothing less than touch pro, threten to cancle your contract if you have to, even talk to manger. you should only have to pay the deductable which in my case was like 90 bucks. Dont deal with assuron on the phone, go into the store, assuron will give you the run around and offer lesser of a phone for replacement. worked for me and got the pro the same day. hope it works for you

Re: FREE Touch PRO upgrade with TEP if you have the MOGUL
 

Thanks and keeps up posted on that... us touch owners would like to know if theres any new development on our end of things... I just tried it, but i looks like all I can get is another (refurbished) touch... I geuss because they still have stock left of that or something?.. But when i had called sprint about it, they told me the same thing...

Re: FREE Touch PRO upgrade with TEP if you have the MOGUL
 

Problem with that is that with Sprint, one of the conditions listed is that it has NOT been exposed to liquid.

I know I posted this just a short time ago, but since I was already posting anyway, I figured I'd bump it since theres been a bunch of posts after.... Think they can override this?

Re: FREE Touch PRO upgrade with TEP if you have the MOGUL
 

yeah well maybe with sprint, but i know for a fact that alltel and assuron cover liquid accedents with there insurace. dropped mine in the hot tub and they replaced with pro. But thats alltel, ya know

Re: FREE Touch PRO upgrade with TEP if you have the MOGUL
 

i feel u man.. I dont think they would give us a pro.. but i will even take a diamond..

Re: FREE Touch PRO upgrade with TEP if you have the MOGUL
 

Lol... exactly... If mogul users gat an upgrade I want one too!...

Re: FREE Touch PRO upgrade with TEP if you have the MOGUL
 

a close friend of mine works as a phone tech for sprint. my hardware call button stopped working so they sent me a refurbished mogul. the blue shift button did not work so he made a phone call to get me a new mogul. all theY had were touch pros. i had a pro for the past 4 days, completely free of charge!!

Re: FREE Touch PRO upgrade with TEP if you have the MOGUL
 

crap, i tried to do the advanced replacement and they stated that they had no more inventory left after i imput my esn to identify the device..... damn

did they run out of touch pros already??? no surprise

Re: FREE Touch PRO upgrade with TEP if you have the MOGUL
 

I did it the day before 1/19/09 and it said that they were in stock lol should get mind towards the end of the week I think...

Re: FREE Touch PRO upgrade with TEP if you have the MOGUL
 

I'd wait a couple days and then try again. Some people are reporting the same thing and some are still reporting success. You could also try going into the sprint store and seeing if they have any touch pros in stock and see if they do the exchange for you in store since they are out of stock online. It probably won't work but you can try

Re: FREE Touch PRO upgrade with TEP if you have the MOGUL
 

ya I just got mine lol dayummmthanks for all uguyshelp

Re: FREE Touch PRO upgrade with TEP if you have the MOGUL
 

This is so legit...tried it out myself...did it yesterday early afternoon and I got a new Touch Pro in new box and packaging today..and it already had battery in touch pro box...but there was also a battery on bottom of packaging box...so I got an extra battery as well...lol...I'm siked as shhhhhhhhhhhh....shut my mouth...lol

Re: FREE Touch PRO upgrade with TEP if you have the MOGUL
 

ha ha ha, tell me about it bro! now you have yet another model to add to your phone list!

--------- New Post Merged on 20/1/2009 at 11:15:28 --------

ha ha ha, tell me about it bro! now you have yet another model to add to your phone list!

Re: FREE Touch PRO upgrade with TEP if you have the MOGUL
 

enjoy it iceman you will love the device :>

Re: FREE Touch PRO upgrade with TEP if you have the MOGUL
 

Wow Yesterday?? Why do I always catch these threads late. I go to try it and get the out of stock message. Ahh Fuuuudge!!!! I guess its me and my Mogul still trying to get by.

Re: FREE Touch PRO upgrade with TEP if you have the MOGUL
 

well bro, dont mean no disrespect, but you joined this site in nov,2007 and you only have like 22 posts!!!!! :swoon2::swoon2::swoon2:

Re: FREE Touch PRO upgrade with TEP if you have the MOGUL
 

WOW!! as soon as I finished my last post, I went to try it again, and it went through!! $55 bucks cause I did not have insurance, but i'll be cised when I see it in the mail cause I am having a lot of probs with my mogul!!

Jan 20th is turning out to be a great day for new starts first Obama now this :)

Re: FREE Touch PRO upgrade with TEP if you have the MOGUL
 

glad you got it. great price for a pro!

Re: FREE Touch PRO upgrade with TEP if you have the MOGUL
 

I do a lot of reading, and most of my questions are answered in other post. But I don't see what my post count has to do with my comment??

Re: FREE Touch PRO upgrade with TEP if you have the MOGUL
 

well your post tell me that you dont participate much, and for being here that long you've only have given "5" THANKS!! if you are reading and getting answers, then at least you should be thanking those people who've help you bro, thats all im saying. but om happy you got your pro, i should be getting mines tomorrow or the day after!!!

Re: FREE Touch PRO upgrade with TEP if you have the MOGUL
 

This works! I got a Touch Pro with an extra battery. I wont be able to play with it until the morning :(