Random hard resets
 

I don't know if anybody else has experienced this, but my pro has randomly hard reset itself about 5 times since I have had it......on a bunch of different custom roms. Sometimes it will freeze and I will soft reset and it actually hard resets and other times I will just pick it up and it will be turned off and when I turn it on again it is hard reset. Anybody else have this issue or know why it is happening?

Re: Random hard resets
 

WOW hard resetting is no joke huh??? never heard of that happening before....you try to reflash since it started happening??? if you havnt try that an see if it helps...if not, you need to get a new one through TEP ASAP.

Re: Random hard resets
 

you talking about reflashing to stock? It has happened on several custom roms. Good thing for Sashimi...but it does get annoying tho. Usually what happens is that I want to try a new rom by the time it happens and I just flash to a new one

Re: Random hard resets
 

well since you say custom..what spl do you have? you should be running .37. try relocking then unlocking again could be a bad spl..

Re: Random hard resets
 

I just checked my computer and the unlocker that I have and used is the 037

Re: Random hard resets
 

right but place your phone in manual bootloader and see what it says on there...... amy not have stuck.... if it continues i would say to def. call sprint up or bring it into a repair center immediately and explain what is going on to them.... be sure to flash back to stock before sending away or bringing it in though.

Re: Random hard resets
 

Is there another way or app that will tell you your spl? I've been trying to put it in bootloader mode (manual) for like 10 minutes.....it always takes me forever. I know how but it keeps giving me the hardreset screen.

Re: Random hard resets
 

You can open the ruu folder.....inside there is an exe called enter bootloader....it then will put you into bootload so you can see if it was a successful unlock.......it also will tell you when you flash,......you will be in bootload for about 30 seconds and try to see if you can read what it says...right it down maybe.....its hard to believe that a bad spl will cause this....assuming you were able to flash multiple roms and not get errors while flashing....all though im sure it is possible.....just dont see that as the reason for hard resets......what other programs do you load??? list em an maybe one of them may be the cause....

Re: Random hard resets
 

sometimes through multiple flashes the files that mask the original bootloader can be corrupt just like any file in technology.

Re: Random hard resets
 

Ok so I just reflashed to mighty 4.12 and it said that the SPL was 0.37.CMONEX. What should I do from here?

Re: Random hard resets
 

what do you mean reflash .37 unlocker then rom...then if issue still happens relock the damn thing and return it....

Re: Random hard resets
 

yep, you got the right one...make sure you pull the battery out for a minute and hard reset after flashing

if it does it again the sprint tech it should be

Re: Random hard resets
 

I didn't know if I had to relock it to reunlock it....if that makes any sense. I thought that maybe you could just rerun the unlocker and that would fix it.

Re: Random hard resets
 

you can i meant to relock it before you bring it to a store for repair...if unlocked it voids warranty...

Re: Random hard resets
 

Oh haha I thought that you were talking about return it to being unlocked. Thanks guys. My phone has a couple chips in the chrome....would they still swap....I'm guessing no? There is no service store around me. Also I do have TEP.....but I wouldn't want to send it back to them because if they gave me a new phone I would have to pay the deductible. I would rather just report it lost and get to keep my old phone (battery, stylus).

Re: Random hard resets
 

you don't pay any deductible if replaced under Tep.

Re: Random hard resets
 

really? I didn't know that. I thought that it would be $50

Re: Random hard resets
 

you only pay 50 bucks if.......lost/stolen......physical damage suck as water.....cracked screen......but if it is a defective phone you wont pay.