Need Help (TP Wont Start up) :-(
 

Dont know what happened... But When I try to soft reset it comes back to the screen u see in the pic attached... Plz help, all responses welcomes.

http://www.photorola.net/uploads/f1e3d8a900.jpg

Re: Need Help (TP Wont Start up) :-(
 

from that screen it looks like your missing a radio, and maybe a rom? try a hard reset and then flashing a new rom

Re: Need Help (TP Wont Start up) :-(
 

Um from that pic that don't look good , did you try and flash a rom that was not for your phone ?
It should say R 1.03.05 for example then D with number behind it too. Need more details

Re: Need Help (TP Wont Start up) :-(
 

I didnt try to flash anything.... I had the probex 7 skin/theme and it was working... then it turned off, I turned back on, and Ive got that all day.. It was normal use, it just stopped working.

Re: Need Help (TP Wont Start up) :-(
 

yep exactly what it is..i seen that before...

Re: Need Help (TP Wont Start up) :-(
 

Not sure how you randomly lose your radio like that or Rom for that matter it had to been something you did threw out the day. Download the stock TP rom and flash your phone. You might mannelly put it into Bootloader mode. Then flash

Re: Need Help (TP Wont Start up) :-(
 

the question is do you know how to flash a rom bridgeport?

Re: Need Help (TP Wont Start up) :-(
 

Never flashed a rom. Thats why i only did the theme/skin.. if anything imma have to hard reset.


But My phone says now

"The Device is unable to boot because either you have turned off the device incorrectly or tried to install an application from untrusted source.

Press Volume Up to reset your device or press any other button to cancel

This operation will delete all your personal data and restore the device to its factory default settings."

http://www.photorola.net/uploads/79696ceaa5.jpg

Re: Need Help (TP Wont Start up) :-(
 

Well follow the steps and see if it bring back your phone to normal if not you probably have to flash your phone....

Re: Need Help (TP Wont Start up) :-(
 

Had to hard reset.... Dont know if i should put theme back on :(


thanks for the fast replies.!

Re: Need Help (TP Wont Start up) :-(
 

i can promise you that it wasnt the theme..... it was something with the device itself... the theme only replaces image files and doesnt effect the radio.

Re: Need Help (TP Wont Start up) :-(
 

Thanks for confirming Dash... You damn sure know what your talking about.

Re: Need Help (TP Wont Start up) :-(
 

have you started flashing it yet?

Re: Need Help (TP Wont Start up) :-(
 

Tried a while ago, and after that... Im a bit scared... i dont have the $$ to get a new one if it breaks. I guess i will in time.... Im really Waiting on the TP2 for Sprint.

Re: Need Help (TP Wont Start up) :-(
 

i guess, i could have made a clearer statement. did you fix the problem?

Re: Need Help (TP Wont Start up) :-(
 

Yes. thanks. :)

Re: Need Help (TP Wont Start up) :-(
 

its really not that bad and if you want i offer a service to mod the devices out for you which includes flashing it to a custom rom.... if you want just hit me up through pm and i can get you more info..... also you will love every ppc more with a custom rom siince the stocker rom is horrendous and making your experiece crappy guarnteed.

Re: Need Help (TP Wont Start up) :-(
 

If u read the directions of flashing and unlocking your phone u will see that its actually very easy..my first time i was scared but it all worked and custom roms are the way to go, i have flashed alot...

Re: Need Help (TP Wont Start up) :-(
 

LOL yeah i was super scared the first time , now with doing a rom i probably flashed over 30 times in the last week lol..... and have gotten sometime to where i will only boot into the first screen haha....

Re: Need Help (TP Wont Start up) :-(
 

Lol... Wanna hear a crazy story... I think i have bad luck with this touch pro.. Yesterday went to NY to see a friend. (Im from CT). Before I go to NY my phone was all good, ive always had a chip on the side of my phone near the volume up/down. So long story short, on my way home my phone dies from me using it all day @ the beach. (didnt drop it or anything). I go to charge my phone and its not charging. I take it to a sprint tech and he says the pins that connect my phone to the batt is smashed in and its nothing he can do about it, because the phone has a chip/hole and its physical damage. Now I have to pay a $100 deductible to get a new one... this shit sucks.

Re: Need Help (TP Wont Start up) :-(
 

You should try self service bro and tell them ur phone stopped charging or whatever and avoid that fee ,i just exchange mine for free using that service ,they will ship u the phone out the next day and not have to wait 3-5 buisness days.

Re: Need Help (TP Wont Start up) :-(
 

how do i contact them?

Re: Need Help (TP Wont Start up) :-(
 

Give me a min looking for the link bro

--------- New Post Merged on 6/8/2009 at 02:04:03 --------

OK here u go bro click on link then self service-solutions and fill out the form ,flash back to stock and relock if they agree to send u a new one :

Re: Need Help (TP Wont Start up) :-(
 

thats the standard fee for a replacement phone. yea it blows but HEY you get a new phone.

Re: Need Help (TP Wont Start up) :-(
 

wait for a chip he wont do it.... you can have normal wear and tear on the phone.... as long as it doesnt look like you hammered a nail through it a chip wont matter.... i would go in there and tell the manager what that clown said and tell the boss about the horrible experience and lack of willingless to help due to having to write a ticket up.

Re: Need Help (TP Wont Start up) :-(
 

Uploading the vid now... and I finally flashed my 1st rom. Dash if u were a tech, would u send this back to sprint or is it damaged 2 much? As far as flashing i went with mighty, Saw some post and it was a exe so nothing major.. I have a mac, so i used my sisters laptop with vista on it... Thanks guys for the advice about flashing... I will flash more often, it looks cool.

Re: Need Help (TP Wont Start up) :-(
 

that looks like a hole was drilled so i see why he states that... they feel that if you have a hole in the device that is what causes the malfunctions and such which is due to neglect which means insurance...... he wsa right on that one... if that was jsut a chip in the chrome than he should have done that. thatnks for the video and damn i wish i had a camera with that clarity

Re: Need Help (TP Wont Start up) :-(
 

Thanks again Dash. I have a habit of putting my phone in my lap, when i finish a convo in the car.

**Side note, the camera is a Sony h20.. paid about $350 with insurance from bestbuy. Its a very clear still camera, but it has a 720p Movie option and it looks great. Thanks again guys for the help... Guess i will loo @ some more roms :)

Re: Need Help (TP Wont Start up) :-(
 

damn thats what i get for dropping 1500 on a slr camera that doesnt have video capabilities hahaha