Sprint SERO question
 

I was lucky enough to get on the SERO plans for myself and my fiance before Sprint took them away. Anyway we are coming up for upgrade and I'm getting the impression we will have to switch to the new everything plus plans if we do the actual upgrade. My fiance has the first Rumor and wants the Samsung Exclaim, would there be any problems buying the phone outright and doing an ESN change? Any help would be greatly appreciated :D Thanks in advance.

Re: Sprint SERO question
 

well I actually do believe that they can not force you too actually upgrade your plan you dont even have to resign your plan for more time I would just inquire about doing and equipment update and if they say you have swithc plans ask why because either of those phones do not require a certain plan and if they insist ask to talk to there supervisor because your at the end of your contract you can infact just tell them to f off and walk away and they lose a customer so they will be more than will to work with you.

Re: Sprint SERO question
 

my girl & i both have SERO, she has a diamond i have a touch pro. her phone was replaced via insurance from the vogue. i bought mine from a lady in town off craigslist. had no issues activating/using or abusing the phone/service or anything. sprint isn't gonna try too hard to make u go to another carrier by pissing you off. i suggest being super nice on the phone with them & if you dont like the answer one CSR gives you, hang up & try another one.

Re: Sprint SERO question
 

i have 2 lines on sero and was able to upgrade with no problem, i got my upgrades at best buy... no rebates to wait on.

Re: Sprint SERO question
 

Thanks for your help. The reason I even asked is because I tried to do the upgrade online and the Sprint site said I would have to go through the new employee referral everything plus and I really don't want to change my plans so I wouldn't mind buying outright if I have to.

Again thanks for the help, I won't be upgrading until the end of the month but I will let you guys know how it went.

Re: Sprint SERO question
 

i got a sero line to and dont have to upgrade...... i will when the pro 2 and hero comes out though...... get the tp2 off of my sero line upgrade.

Re: Sprint SERO question
 

yeah you cant upgrade online, but best buy is great, im going to add a new sero line on Sept.6th or 8th... whenever the touch pro 2 comes out and then TOL the sero line LOL

Anyone want a Sero 500 line for 30 a month, if i can get them to mirror the line it will look like this.

http://img31.imageshack.us/img31/4779/captureycj.png

Re: Sprint SERO question
 

So when my contract is up in December I should be able to go to Best Buy and get a TP2 and stay on my current SERO 500? (original $30 SERO)

Re: Sprint SERO question
 

interested in the sero spivey8. thanks for helping out the community.

Re: Sprint SERO question
 

yes you will be able to upgrade at best buy.

Re: Sprint SERO question
 

Really? I went to my actual sprint store here to see if they would be able to do it and they said that they couldn't touch SERO lines. I'm not doubting you just a little surprised :)

Re: Sprint SERO question
 

thats bullshit, i have sero accounts and have upgrades i can use whenever i want and have done in store and over the phone as well as at best buy. i would go in there and talk to a manager if they tell you that again.... and you cant use certain devices on sero like the instinct, palm pre, and many one or two others.

Re: Sprint SERO question
 

That's good to know, I never really thought the people that worked there knew what the hell they were doing. The guy told me they could get fired if they upgraded my phones that I would have to do it over the phone. If I could go to best buy that would be awesome. The phones we are looking at are the Samsung Exclaim and the Treo Pro.

Re: Sprint SERO question
 

yeah you should have no troubles that i can see unless the pro has the block but i dont believe that it does.....

Re: Sprint SERO question
 

Right on thanks bro. The closest best buy is about 50 miles away so I should be headed down there Saturday so I'll let you guys know how it goes.

Re: Sprint SERO question
 

You can't use them even if you were to buy it from ebay or craigslist or something? WTF?

Re: Sprint SERO question
 

You will be good to go, the only phones that require the Everything plans are the Pre and the Instinct. If you get a PDA then you have to have a data plan of at least $25 to get the MIR

--------- New Post Merged on 20/8/2009 at 09:06:22 --------

No it doesn't matter where the phones come from, they still require the everything plans. It is unfortunate yes, but at least there are only two phones that require it and they aren't even that great of phones. Well the pre is nice, but the instinct isn't.

Re: Sprint SERO question
 

I was hoping to pick up a pre once they drop in price a little..... Hope they dont do that to the TP2

Re: Sprint SERO question
 

just in reference to a comment earlier about Sprint not touching SERO plans. I don't know if a SERO plan comes up as an employee plan or not, but it's true if it does. We cannot touch anyone account that has any kinda of employee discount on it or any employee plan on it. And I myself went to a corporate store and I work for Sprint as well and they were not even allowd to access my account at all. I have the same policy at my Sprint Store. Just an fyi for any wondering. I dont know if it has always been that way, but I can confirm it is now. I have my upgrade I'm saving for touch pro 2 when it drops. But before I use my upgrade, I'm gonna try to get mine thru tep since they quit selling the touch pro's already, they will run out in the warehouse just like the moguls and when they do I will get my pro2 for free like i did my touch pro. then I will have my upgrade still and my palm pre up for trade, smile... hopefully we get the Hero

Re: Sprint SERO question
 

They are still selling the TP on sprints website, so how are they not selling them anymore?

Re: Sprint SERO question
 

Yes that is correct stores can not access employee plans unless it is the manager at a corporate store and even then they aren't supposed to. You have to call into employee care, however I have been able to access sero accounts before. Don't know if maybe it was just a fluke I was able to, but I have once or twice.

--------- New Post Merged on 21/8/2009 at 08:27:57 --------

You don't have to worry about that. There is no plan restriction on the TP 2.

Re: Sprint SERO question
 

ive never had a problem with my sero plan in the sprint store or best buy. Glad to know the TP2 can be on sero now how much lol.

Re: Sprint SERO question
 

Yeah sero is kind of different from employee plans but I am glad to know best buy can access them.

Re: Sprint SERO question
 

x2. I don't really like waiting for things in the mail if I don't have to so going to best buy is a lot better because I walk outta there with my new phone :D I just hope they have the phones I want in stock

Re: Sprint SERO question
 

so whats the next best thing to the sero plan

Re: Sprint SERO question
 

employee plans :)

Re: Sprint SERO question
 

Yep there isn't really anything better than an employee plan except the new everything referral plans, which don't really compare to the old sero. They are definitely more expensive.

Re: Sprint SERO question
 

i gotta befreind an employee

--------- New Post Merged on 22/8/2009 at 12:23:20 --------

i gotta be freinds an employee

Re: Sprint SERO question
 

we are getting the hero through sprint and sero is a sprint employee referral offer and not an employee account thus why they can be changed in store by the sales people.

Re: Sprint SERO question
 

Correct, I have no issues accessing sero accounts.

Re: Sprint SERO question
 

Ok here's how it went today. Went to BB and they didn't have the Treo Pro so in an effort just to get my upgrade done with I decided on the HTC Snap. Well they wanted to charge me a little over $300 for it plus they told me they didn't have the Treo Pro because Sprint discontinued it. I finally got fed up and just bought my phones on ebay outright and I'll just do an ESN change when I get them. Thanks for all the help though guys :D

Re: Sprint SERO question
 

another quick question guys. We just bought the phones outright but now my fiance isn't getting picture mail could it be because she went from a non EVDO phone to one with EVDO? She went from the Rumor to the Exclaim. Thanks again everyone.

Re: Sprint SERO question
 

no clue i would ask the sprint store about that and if the phone is picture mail compatible which im pretty sure it has to be.

Re: Sprint SERO question
 

just call in and tell them you went from a non evo to an evo and they will fix it.

had the same problem when my wife got the rumor

Re: Sprint SERO question
 

lucky your not on a sprint advantage + plan I had a couple come in and because of the area they are in here (iPCS Wireless) sprint corprate is saying there no longer avaliable for the plan and are forcing them off it. I guess the law suite between the 2 had something to do with the bad blood between sprint and its largest sprint affiliate.

Re: Sprint SERO question
 

Well it's working now I just had to set up her picture mail on the new phone. Glad it's not too big of a deal if it happens again just to switch to a EVDO plan. Once again thank you guys :D

Re: Sprint SERO question
 

so i got the $20 plan for sprint (employee plan for radioshack).. my girl has sprint... also... had a ?... so if i called sprint and asked for a discount on her account will they give it to her?.. i think its 17% discount.. i know sero was super discount but does anyone know if they will allow that?

Re: Sprint SERO question
 

no i dont think they will allow additional discounts on top of employee.... usually it is only one discount and whatever is the best is what they use.

Re: Sprint SERO question
 

is this true???? anywhere where i can look up info on how to get this??...

Re: Sprint SERO question
 

you need to purchase one since they dont offer anymore or fined someone with it on their account currently and than you can add another and have it transferred.