Re: Goodbye Mogul Hello Touch!!!
i got a couple of emails now i know im getting the vogue lol...heres the first...
Dear Mathew,
Greetings!
This is the follow-up to our conversation dated November 06, 2007
regarding the Sprint account.
As discussed, I have placed the order for the Touch phone as per your
request, along with the return kit for the Mogul ppc6800. You will
receive the phone and the return kit within the next 3 to 5 days. The
order number is: ******* , please keep the order number for future
reference.
As I informed you earlier, the account will be charged for the phone
but, please ignore the charge because as soon as we receive the old phone
back to our wearhouse we will credit your account for the charge of
the phone.
I would like to thank you for taking the time to speak with me about
your concerns. It was a pleasure talking to you. I am glad I was able
to assist you.
Thank you for choosing Sprint. Have a nice day.
Dave S.
E-Care
Sprint
"Where our customers come first!"
And heres the second one.
Dear Matt,
Thank you for contacting Sprint.
I apologize for the inconvenience that you had to face as you did not
receive the confirmation email from the representative.
Please be assured that the equipment vogue aka touch has been order
along with the return kit for Mogul handset.
Be assured that we will apply the credit against the price of Mogul
handset once we receive it in our warehouse.
You can keep this email as confirmation and receive the equipment in 3
- 5 days.
Thank you for contacting us. Have a great day.
Allan B.
E-Care
Sprint
"Where our customers come first!"
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