well heres the email i got this morning from sprint th repy to my newest message. the wait seems a lil long and all but they said the same last time and it cam within 2 days so looks like D/\SH got himself a mogul again lol. heres the message.
Dear Matt,
Thank you for reply.
I understand that you are facing problem with 6700.
As you were promised earlier for the replacement of this phone. I have
ordered a new Mogul 6800 for you. You will receive this handset
within 10 to 14 days at your mailing address.
I will also send the return kit for 6700 so that you can send 6700 back
to us.
Again, I sincerely apologize for the inconvenienced caused due to
phone.
It was pleasure assisting you.
Trixy A.
E-Care
Sprint
"Where our customers come first!"
Refer someone to Sprint and get $25.
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www.sprint.com/referralprogram for details.