“ Originally Posted by D/\SH 
”
you have to pull some strings and say im fed up with this problem and so on and than tell them you want a even exchange for the mogul and want a return package to send the touch back to them.... and tigerz WELCOME TO THE TRUE DARK SIDE
Well I'm still in my 1st 30 days with sprint. I've had so many issues with sprint since day one retentions has had to order my phone since the get go. I tried to order a mogul last thurday they said it was on back order. So I said send me the touch and if I don't like it I will trade for the mogul. I got my touch for 123.00 for all the problems I have had. I just got my touch on monday I love the phone but really want the keyboard and wifi.
So I called in talked to telesales they wont me to pay the full price $350 then get a $100.00 rebate. I said hell no send me back to retentions, and they did. After about 20 mins to see if she was going to do it, this rep said yeah you will have to pay extra for the mogul no even swap what BS.
So basically the perk I got for the touch would go in the garbage if I upgrade to the mogul. Since she would not budge I said I will call back and just cancel service.
What do you all think I should do? I don't think I will leave I'm on sero and there's not a better plan out there.