“ Originally Posted by kaos 
”
ya know i know ya don't wanna hear it but i think it has something to do with build date....I did a mogul last week for a friend same thing...had exact same software as mine...next to each other i launched...hes never connected....
i think the way that it works is if under the bottom of the screen it says pocket pc than it will not work but sprint is willing to swap these out for one without it.