“ Originally Posted by D/\SH 
”
if you have vista especially this is a problem that no one has a clue why it happens???? it isnt the app since i used to use it and many others including the staff and members use it..... i just went over this with bigjew and he had to switch usb to get it to work even after hard and soft reset...... do you have another computer that you could try to hook it up to??? ill let big jew guide you through this one when he sees it if he can because he can tell yo uthe steps that he took. also check the prongs inside your phone where it charges to make sure they arent bent and if they are take a needle and see if you can straighten them out. hope this helps some bro.
Unfortunately I don't have another computer I can use. I have windows xp though.