“ Originally Posted by Redman 
”
so it will still be running the wm 6.1 and Rev a? and if not what all programs will i need to get back.
yup hard reset bring back to fresh but keeps the last flashed rom on the phone.... you will need to reinstall and set up all the cabs on the storage card of the phone....... i can guide you through this if you need the help if you decide to go that route. also moved this from news to the help desk 6800 section.