Activations:
888-211-4727
888-328-4252
888-788-4727
888-715-4588
Activations No Wait Time (non automated):
866-516-8519
Business Customer Service:
800-827-1180
Business Customer Service (no wait time):
866-581-9266
877-297-4258
Business Retentions:
866-881-9571
877-812-1223
CEO, Gary Foress
703-433-4040 Direct
703-433-4352 Fax
Office of the CEO
Meghan Land - 703-433-4094
Collections:
800-808-1336
Corporate Headquarters (Higher-ups):
913-624-6000
703-433-4000 (automated directory)
800-829-0965 (automated directory)
913-794-0000 (automated directory)
Credit Department:
800-639-6116
Customer Service:
800-480-4727 (option 1)
800-639-6111
877-909-4806 (option 2)
888-211-4727 (option 2)
888-312-0050
888-328-4252 (option 2)
888-788-4727 (option 2)
Customer Service No Wait Time:
866-360-2159
866-881-9571
877-206-4122
877-222-5006
Do Not Call Number:
888-382-1222
Employee Accounts:
866-250-2221
888-876-8381
Executive Services:
866-398-4606
888-569-4927 Fax
Fraud Department:
888-788-0788
International Roaming:
888-226-7212
Legal Department:
Kennedy, Leonard - Corporate Legal: 703-433-4274
800-829-0965 (need location and employee name, Legal Department is in Overland Park, Kansas)
913-794-1474 - Stewart S. Myers - Sprint Nextel, Senior Attorney
Law Department
6200 Sprint Pkwy
Eisenhower A
Overland Park, KS 66251
Office of Privacy - Legal Department: 800-639-6111
Sprint Nextel
Mail stop VARESP0403-A4112
2001 Edmund Halley Drive
Reston, Virginia 20191
Loyalty group:
800-614-9021
866-800-7398
866-888-2483
Marketing: (number is for survey, not able to contact a representative)
866-877-9830
Marketing Opt-Out:
800-865-7786
National Business Plan:
888-312-0050
Nextel.com Sales Support Desk
866-289-8375
Opt-Out Number (Sprint Services Only):
800-865-7786
Payments / Internal Collections:
800-808-1336
800-399-2504
PCS & Nextel phones:
866-866-7509
800-974-2221 (option 3, then option 2)
Porting Department:
877-688-1969
Power Vision / EVDO Support:
866-818-1944
Priority Team:
866-542-1258
Rebate Line:
800-477-4127
Residential Sales and Business Land Lines
800-877-7746
Retentions:
*2 (at the voice prompts state “CANCEL⠢‚¬ÂÂ)
Retentions No Wait Time:
866-881-9571
877-766-7697
877-851-1832
Sprint Ambassadors:
888-296-8806
Sprint Care:
866-881-9571
Sprint Corporate Security:
800-877-7330
Sprint Direct:
866-306-7056
Sprint Directory:
800-829-0965
Sprint Employee Value Program (National Volume Discounts):
888-457-6294
Sprint Network Management Center (Cell Towers)
888-859-1400
Sprint Subpoena Compliance (Malice Phone Call Traces)
Mailstop KSOPHM0206
6480 Sprint Parkway
Overland Park, KS 66251
866-259-7534
913-315-0736 Fax
Technical Support Tier 1:
*2 (tell Claire Technical Support)
888-211-4747 (tell Claire Technical Support)
Technical Support Tier 2:
866-588-9907
Tele Sales:
866-289-8375
888-253-1315 (option 3)
Total Equipment Protection (TEP):
800-584-3666
USF Charge Information
866-770-6690
Vision / 3G Wireless Web Support Tier 1:
866-588-9907
Vision / 3G Wireless Web Support Tier 2:
866-818-1944
WLNP Priority Help Link:
877-888-1518 (Password 4357# (HELP#))
On Your Sprint Phone:
Accessory Purchases #222
Airtime Usage *4
American Airlines Flight Information #22 (#AA)
Bill Payment *3
Charles Schwab Direct #724
Customer Service *2
Referral Credit System #733 (#REF)
Retentions *2 (tell Claire you want to cancel)
Tower Resync *18
Spanish Option *5
Voice Command *-> (talk) #->(talk)
PreCash Payment System #2274 (#CASH)
Western Union #986
Email Address:
Ecare email addresses:
ecare@cc.sprintpcs.com
ecare1@cc.sprintpcs.com
ecare2@cc.sprintpcs.com
ecare3@cc.sprintpcs.com
Executive Service:
executive.offices@sprint.com
Customer Service email address:
customer.servicenet@mail.sprint.com
Ambassador Program email address:
Ambassadorprogram@sprint.com
Marketing Opt-Out:
officeofprivacy@nextel.com
Sprint CEO and COO:
President and COO, Len Lauer:
Len.J.Lauer@mail.sprint.com
CEO, Gary Foress:
Gary.D.Forsee@mail.sprint.com
703-433-4040 Direct
703-433-4352 Fax
A couple other numbers:
Level 2 Tech Support (A different Number):
866-818-1944 - No Wait Time
Nextel Old Insurance (Signal):
888-352-9182 - Automated
Upgrade Provisioning Problems (Service Isn't Active and Just Got Your Phone?):
877-345-7895 - Slight Wait Time
Sprint Employee Value Program (National Volume Discounts):
info@EmployeeValueProgram.com
Sprint Long Distance email address:
customer.servicenet@sprint.com
Sprint Complete Sense email address:
sprintphonemanager@sprint.com
here are alll executive number (the directors);
SPRINT EXECUTIVE CONTACT INFO
Adriano, Jerry - Customer Experience Executive | 913-762-8080 | jerry dot adriano at sprint dot com | KSOPHI0306 - 3C555 | 03503
Carter, Matthew - Base Management Executive | 913-794-2200 | matt dot carter at sprint dot com | KSOPHF0310 - 3A203 | 10000
Curran, Jim - BCS Executive | 913-762-1238 | jim dot m dot curran at sprint dot com | KSOPHE0210 - 2A101 | 07132
Digiorgio, Bryan - SVP Of Customer Care | 913-794-1705 | bryan dot digiorgio at sprint dot com | KSOPHF0410 - 4A603 | 10000
Garvey, Kim - Executive Assistant | 913-794-1671 | kim dot garvey at sprint dot com | KSOPHF0410 - 4A107 | 10000
Hallier, Shelley - Director | 913-794-1132 | shelley dot r dot hallier at sprint dot com | KSOPHF0402 - 4B465 | 10000
GARY FORSEE-CEO (703-433-4040) FAX 703-433-4352
Angelino, Mark - SBS Executive | 703-433-4440 | mark dot angelino at sprint dot com | VARESP0501 - 549 | NX9733 - 00100
Dziak Jr, John - Corporate Strategy Executive | 000-000-0000 | jack dot dziak at sprint dot com | VARESP01HR - HR | NX1482 - 10500
Fleming, Denise Russel - Director | 703-592-5536 | denise dot r dot fleming at sprint dot com | VARESP0501 - 575 | 01532
Foosaner, Robert - Govmnt Affairs | 703-433-4144 | robert dot foosaner at sprint dot com | VARESP0503 - 561 | NX1785 - 00100
Garcia, John - Cable JV Sprint Only | 913-794-1393 | john dot a dot garcia at sprint dot com | KSOPHF0302 - 3A603 | 18900
Giarraputo, Joy - Assistant | 913-794-1501 | joy dot e dot giarraputo at sprint dot com | KSOPHF0410 - 4A421 | 00937
Hill, Christie - Corporate Governance | 703-433-4216 | christie dot hill at sprint dot com | VARESP0513 - 503 | NX1289
Kelly, Tim - Chief Marketing Officer | 913-794-1670 | tim dot kelly at sprint dot com | KSOPHF0410 - 4A103 | 10000
Kennedy, Leonard - Corporate Legal | 703-433-4274 | len dot kennedy at sprint dot com | VARESP0513 - 502 | NX1209
Land, Meghan - Office of the CEO | 703-433-4094 | megan dot land at sprint dot com | VARESP0507 - 5030 | NX1652 - 10500
Price, Sandy - HR Executive | 913-794-1001 | sandra dot j dot price at sprint dot com | KSOPHF0310 - 3A127 | 00895
Saleh, Paul Office of CFO | 703-433-4436 | paul dot saleh at sprint dot com | VARESP0512 - 583 | NX0974 - 00100
Walker, Kathy - Chief Network Officer | 913-794-4000 | kathy dot a dot walker at sprint dot com | KSOPHF0310 - 3A377 | 01263
West, Barry - Chief Technology Officer | 703-433-4578 | barry dot west at sprint dot com | VAHRNF0401 - 4070 | NX5901 - CTO00100
White, Bill - Corporate Communications Executive | 913-794-1099 | bill dot white at sprint dot com | KSOPHF0310 - 3A103 | 00089