[oneofonex1]

right now the only thing that displays is T-mobile and nothing else ive tried has done anything to get past that screen. Ive soft restarted, hard restarted several times attempted to resync but no avail. when i hookup the phone to the computer attempting to sync it does not acknowledge the phone. even the led light displaying the phone is being charged does not come on. Ill try what you suggested,

thanks a alot for responding