“ Originally Posted by jimskillet 
”
My Mogul is on it's last leg and won't turn on unless someone calls me. I am about to go through TEP for a replacement. Am I able to get a Touch Diamond as a replacement instead of the Mogul?
What are the details of this type of swap if possible.
They wont swap you for Touch pro or Diamond. They give you a new Mogul or offer you a touch or palm. Would have to wait long time before they swapped out for one of those.