“ Originally Posted by D/\SH 
”
he wouldnt go through asurion he would go through the store and if they cant fix it in a timely manner they HAVE to give you a new one... but you will not get the touch pro for the mere fact that they have millions and millions of refurbs ready to be shipped to you and also ready at the store.....
Thats what I was afraid of...maybe I just need to make friends with the people that are working there cause I saw a guy go in and get a comparable phone because he knew the people that were working there...thanks D/\sh and keithtoxic