“ Originally Posted by kaos 
”
you save it to png format...dont have the .png in the actual title
i was pulling my hair out over this as well but i realized what my mistake was. When I converted the picture to png format on my computer, then renamed the file, I mistakenly renamed the png file to "welcomehead.96.png. I should have renamed the file "welcomehead.96" When i renamed the file to the "welcomehead.96.png, and put it in windows directory, it actually was placed in there as "welcomehead.96.png.png" Thats how it seemed to me that both files were in windows directory. So make sure u rename the folder to "welcomehead.96" minus the quotes