View Single Post
  #1  
Old 11-03-2008, 04:58 AM
tehdefiant1's Avatar
tehdefiant1 tehdefiant1 is offline   Thread Starter  
Wcked Member
Mobile Model: HTC Touch Proâ„¢ + MR6
Mobile Carrier: Sprint
Mobile OS: 6.5

 
Join Date: October 27th, 2008
Location: Houston
Posts: 63
Downloads: 0
Uploads: 0
tehdefiant1 Noobtehdefiant1 Noobtehdefiant1 Noobtehdefiant1 Noobtehdefiant1 Noobtehdefiant1 Noobtehdefiant1 Noob


View tehdefiant1's Profile   Edit Options Edit Profile Picture View tehdefiant1's Photo Album Add tehdefiant1's to Your Contacts Show Groups Edit Avatar Subscribed Threads Private Messages
Default How to replace my phone using TEP (Insurance)

I love my phone.. the thing is, my phone is pretty beat up. I have probably dropped it 3x and my girl dropped it once. On the top left near the power button is a bruise, the left top corner of the screen is scratched (the plastic screen cover is there though, thankfully), there is a bruise near where the camera button is and the "metal" finish on the side where the expansion slot is there are a bunch of tiny scratches(maybe from taking it in and out of my holster..) Did I mention that I barely got the phone in August? LOL

I do have insurance on my phone. I pay for SERO + TEP (Total Equipment Protection). I am wondering if I can simply go into to a Sprint store and tell them to swap my phone out for a nice clean one since its all beat up. I do pay them $7 every month, they SHOULD replace it just like that right? I heard somewhere that if its just worn out by personal use, you will be charged $50 no matter if you have TEP. I also heard that if you use a custom rom they wont even take a look at your phone (probably voided some sort of warrenty?) I'm not sure.

I think this question can best be answered by ppl who have sprint and probably dealt with this or know some information on this. I think I should make sure the stock 6.1 rom is installed no matter what, just in case. Maybe I can just say I am not satisfied with the "erratic performance" of my phone and stick with it (even though the physical condition of the phone might raise some eyebrows.) Or should I report it stolen? Pour water on it? Let it bake in the Texas heat? LOL

I think the best idea I had was to blow up my speakers on my phone. That way it will seem like it was a manufactures prob no matter what and get it replaced no questions asked. What do yall think?
Reply With Quote