How to replace my phone using TEP (Insurance)
I love my phone.. the thing is, my phone is pretty beat up. I have probably dropped it 3x and my girl dropped it once. On the top left near the power button is a bruise, the left top corner of the screen is scratched (the plastic screen cover is there though, thankfully), there is a bruise near where the camera button is and the "metal" finish on the side where the expansion slot is there are a bunch of tiny scratches(maybe from taking it in and out of my holster..) Did I mention that I barely got the phone in August? LOL
I do have insurance on my phone. I pay for SERO + TEP (Total Equipment Protection). I am wondering if I can simply go into to a Sprint store and tell them to swap my phone out for a nice clean one since its all beat up. I do pay them $7 every month, they SHOULD replace it just like that right? I heard somewhere that if its just worn out by personal use, you will be charged $50 no matter if you have TEP. I also heard that if you use a custom rom they wont even take a look at your phone (probably voided some sort of warrenty?) I'm not sure.
I think this question can best be answered by ppl who have sprint and probably dealt with this or know some information on this. I think I should make sure the stock 6.1 rom is installed no matter what, just in case. Maybe I can just say I am not satisfied with the "erratic performance" of my phone and stick with it (even though the physical condition of the phone might raise some eyebrows.) Or should I report it stolen? Pour water on it? Let it bake in the Texas heat? LOL
I think the best idea I had was to blow up my speakers on my phone. That way it will seem like it was a manufactures prob no matter what and get it replaced no questions asked. What do yall think?
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