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Old 11-04-2008, 01:36 AM
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tehdefiant1 tehdefiant1 is offline   Thread Starter  
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Mobile Model: HTC Touch Proâ„¢ + MR6
Mobile Carrier: Sprint
Mobile OS: 6.5

 
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Default Re: How to replace my phone using TEP (Insurance)

oh ok, i never thought of that.. sounds very reasonable. ill give it a try.

--------- New Post Merged on 4/11/2008 at 01:44:31 --------

btw.. im trying out my first rom on this current phone b4 i try to swap it out. think that i should re-flash the stock 6.1 before i turn it in just in case?

--------- New Post Merged on 4/11/2008 at 12:24:45 --------

“ Originally Posted by D/\SH View Post

just bring it in and tell them you are dropping calls like mad and it happens randomly even with 3 bars or so and they will issue a new one too you.... but be careful and insist that you dont get a refurbished phone because those always suck.

I did that this morning and they said "oh well the tech said the setting was set on automatic and its suppose to be on sprint only" We paused for a second and I told him that I thought automatic was suppose to help for roaming. He replied, "if its on automatic it will keep on searching sprint towers and thats probably why it dropped calls - thats what the tech said". I just thought in my head that if I said more than I needed I might comeout as too knowlegable so I decided to leave.


I did mention that if the problems reoccur that I will return or call.. and will around 3 or 4p. I don't know if they will try to hard reset my phone but this time I'll come off as being frustrated and for sure the swap will happen.

Last edited by tehdefiant1; 11-04-2008 at 12:24 PM. Reason: Automerged Doublepost
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