:bravo:
“ Originally Posted by sracercelica
”
I called them back and they said they would send a check but it will take up to 10 days to receive! Not only that they will only refund the credit after taking out the amount for this months bill -which is not even due-. Sprint really ****ed me over this time. I cancelled the order Thursday, I expected to have a refund within 2-3 days (what it should take) because I need to pay bill this Friday! Now I dont have money to pay my bills.
Dude, sorry to hear you're going through so much trouble. But this is probably the best opportunity to call retentions believe it or not. Before you didn't know what to say, now you have more than a valid reason to demand whatever you want. I'd call them right now tell them to "put Barak Obama on the phone because I'm so pissed at how you (sprint) mislead and inconvenienced me, and all I wanted was a good qaulity phone at a reasonable price.... but YOU can't even get that right, now what are YOU going to do to fix it...." follow that up with..."you know what, let me speak to your supervisor- right NOW...." And really let them have it. If you really want to get into the reps' head, have your wife or girlfriend there, and say "honey take the phone because this person is pissing me off, and let her scream on them for awhile". You know, take turns like a tag team match, you hold them while she comes off the top turn buckle. Make a ridiculous demand like I want 6 months free and a free phone and a trip to mars with amenities and see where it goes. The barter system still exists.
All jokes aside, I hope things work out for you. :bravo: