Thread: [HELP] really need help
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Old 11-19-2008, 12:23 AM
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Default Re: really need help
Since it is his 5th phone I don't think a hard reset is in order. Sounds like something is not set correctly on his side.

What email is he using? If he is popping his regular account, it is possible that he is deleting the mail on the server before it can be loaded on his phone or vice versa.

If it's a pop account, he needs to set one to leave mail on the server and the other to leave mail and then remove after a set number of days.

If he has the option of IMAP (like GMAIL for example), then that would actually be the best way to have his email on both the phone and computer.
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