“ Originally Posted by dianeofarcadia 
”
Hope it ok to share this but I have about had it with Sprint. :gun:
Here is the deal - yes I am looking for some advice on how to get this settled down once and for all or suggestions on how to get out of the contracts and what will I be giving up going to another company - But I want to keep the current phones.
4 lines - all should have unlimited texting, calls and internet along with insurance coverage (the max that Spring offers).
1 dedicated wireless card.
here is what my billing has been like - I have been told each time I go in, they made adjustments and blah blah blah, but each month a new bill comes out, in some cases even more charges! I am currently told I can get a plan for 180$ for all the lines, and am suppose to be on that plan...
if so, why the hell is my current bill 1200$...
where the hell is my 200$/month plan??!
so far I have spent this year alone over 5000$ on my cellphones and the latest bill is 1200$! They charged me 75$ EACH for two lines for internet because some one messed up my billing. Now they are telling me they will not issue my rebates for the two recent upgrades that were told to me to be allowed as well charging me the shipping and handle that went to the store and upgrade fees.
ok, Phone Junkies...
I need advice.
Let me have some feedback (positive and negative) about your cell carrier.
thanks guys!
sorry for the rant.
Diana,i calculated your plans for each phones. that came out to 720.00 dollars for the 4 lines without the taxes and the wireless card which you can get rid of because you can use your phone as internet access which I've done while traveling.Now i see that sprint is charging you 180.00 for each instead of the whole line which i fine weird.I think you should talk to some one in the higher position other then customer services.You can explain that you want a family plan if its possible or go to another carrier that do offer it with a reasonable amount monthly like Verizon.maybe you can threaten them with that.
Other then that i have no glue to what advice to give you.When something like that happens to me.If they can fix it the first time , Some how my other ego end up talking to them ghetto and yelling at them over the phone to get this resolved.