“ Originally Posted by region777 
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I just wanted to say, thank you so much for this. I probably wasted at least 2 hours with Sprint tech support before I found this forum (they could not help mem, they just kept telling me to hard reset the phone), it worked like a charm!
hahahah glad it worked and we have every fix for you.... we will be your new customer service reps lmao.... but anyways if you like the download and fix please be sure to hit the thanks and installed buttons in the first post :> and btw welcome to the site and enjoy :>