I just got off of the phone with sprint and after sweet talking to the lady she sent a ticket out for me to get a FREE htc diamond replacement and a return kit for the broken one. she said the phone will come in 2 to 3 days and she told me when i get this one she would reccomend me to get insurence on this one cause she waved the fee for the new phone. now what would happen if i didnt send the old phone back in?:brows:
“ Originally Posted by Superman369 
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HTC Phones come with a manufacture warranty for one year. And since the diamond hasnt even been out for a year, it should still be covered. The manufacture warranties are general pretty restrictive and stuff, but take it to a sprint repair center and they should be able to give you a general idea if it falls under warranty. That is if they cant fix it there. Hope this helps:)
“ Originally Posted by D/\SH ”
once you activate a pohne you get 30 dasy to add insurance if you want.... so add it and in a week or so bring it in and show them whats going on.
“ Originally Posted by JBehymer ”
In Feb of this year i bought a sprint ppc6700. The navi button was broken, it was scratched up. I dealt with it for 2 months went, to sprint store... replacment. I have had it switched out a few times. I had to change my number and when the ## they provided didn't work, the sent me a NIB mogul w/2 batteries (1 HTC & 1 sprint) and chargers. Brand New!! told me monday or tuesday, arrived Saturday and was ordered friday around noon. I have had excellent luck with sprint and there replacment system. make sure ins. is added to your line... if anything wait a months and do it. I would still recommend checking out MFR warranty. good luck