[Shenanigans]

Hey guys I am having issues with my touch diamond and want to upgrade to the pro for obvious reasons. I also have a brand new touch that they replaced for me after I had to buy a new diamond to replace my broken touch. Do you think retentions will exchange my diamond for a pro or maybe even my touch and diamond for a pro? I have been very happy with sprint for the past 10 years but am getting pissed at their support lately. I called one time and they tried telling me they dont do any kind of discounts anymore I called the chick a liar and hung up called someone else and they got me the plan i needed. Seems retentions is not as good as it used to be. BTW I have two lines from sprint both run full service. Idk let me know what you guys think