“ Originally Posted by Shenanigans 
”
Hey guys I am having issues with my touch diamond and want to upgrade to the pro for obvious reasons. I also have a brand new touch that they replaced for me after I had to buy a new diamond to replace my broken touch. Do you think retentions will exchange my diamond for a pro or maybe even my touch and diamond for a pro? I have been very happy with sprint for the past 10 years but am getting pissed at their support lately. I called one time and they tried telling me they dont do any kind of discounts anymore I called the chick a liar and hung up called someone else and they got me the plan i needed. Seems retentions is not as good as it used to be. BTW I have two lines from sprint both run full service. Idk let me know what you guys think
they will probably charge you the 50 dollar difference between the diamond and pro... especially if you are within 30 days