“ Originally Posted by too758 
”
Hey i had a problem. So i got my diamond through the sprint insurance and today i wanted to swap my diamond for a pro so i went to the store ready to pay the 50 dollar difference and just wait for them to send me the pro. They said that because the order went trough the insurance, sprint doesn't have an invoice for how much i paid so i can't swap for the pro. I talked to sprint then insurance and they said all they can do is put me back into the mogul. should i do that and try and get the upgrade when the pro becomes more readily available? or stick with the diamond and try the email thing? With either option I know i'll have to wait for the pro to be more available. just need a little help. thanks.
i wouldnt trade back you got a good deal... and yes what they told you is true since it is 30 days from when the phone is purchased through them that you can exchange it.... but i would stick with that and try to upgrade from the diamond at a later date...