“ Originally Posted by angiekay 
”
i would pay 55 bucks for a touch pro all day!!! I'm going to try this with my carrier and see if it works, what are the "issues" you guys are telling them are the malfuntioning problems exactly...(except for the cracked screen thing) lol
just wanna have all my ducks in a row before I call!!!! thanks a bunch!!!
this worked for me once i found out alltel was not replacing the moguls with moguls, make sure you have insurance, there is a sticker under the battery that turns red when you get it wet, dab some water on it to turn it red, take it in, say you dropped it in water, should be covered under insurance, tell them you want equal replacement, accept nothing less than touch pro, threten to cancle your contract if you have to, even talk to manger. you should only have to pay the deductable which in my case was like 90 bucks. Dont deal with assuron on the phone, go into the store, assuron will give you the run around and offer lesser of a phone for replacement. worked for me and got the pro the same day. hope it works for you