“ Originally Posted by Mike20PR 
”
crap, i tried to do the advanced replacement and they stated that they had no more inventory left after i imput my esn to identify the device..... damn
did they run out of touch pros already??? no surprise
I'd wait a couple days and then try again. Some people are reporting the same thing and some are still reporting success. You could also try going into the sprint store and seeing if they have any touch pros in stock and see if they do the exchange for you in store since they are out of stock online. It probably won't work but you can try