“ Originally Posted by ICEM/\N 
”
I was just about to tell you that you should not have to pay for anything as long as your have the full $7/monthly TEP plan...and its looks like you were smart enough enough to do it online which is faster and easier than in the store...but I believe they still have Touch phones available...tell me are they send you back the same kind of phone or a diamond...either way, your good now...you will not have to pay a dime...all you do is send old phone back within 15 days and your good...I would have taken it to a store first so those lame technicians can at least claim it defective...sometime when you send it in they try to get all technical with you...but you should be good...let me know of any problems
sprint is pretty fast, i made the claim online on saturday and i just got my new touch 2day monday! brb i gots 2 get busy lol