“ Originally Posted by folklord36 
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Ahhh thanks guys well I got mine off ebay used so I don't think im eligible for that. however I got it to work long enough to call and add insurance on the phone and they let me catch is it dosent kick in for 30 days so in 14 days I get to go to sprint and get a PRO hopefully. So how dose it work when I go to get the phone? Will I be able to walk in and walk out with a PRO if thats whats on the list for replacement? I talked to them the other day and they said they have to like check my phone out for like water damage and stuff do they do that in store? Or do I have to wait for them to ship it to be checked out then ship me a new phone? I have been without a phone this whole time and I am getting verry anxious.
you could do online and pay 55 for a pro and exchange your mogul or wait and do it online if it is still running and get it for free when you have the insurance.... your call there... we have a thread here with links on how to do it online at sprints site.