“ Originally Posted by D/\SH 
”
if you have the insurance with sprint and asurion you will be covered and they will have to fix it or give you a different one....... so no money should go out of pocket..... and have you tried to reflash a rom to the phone after you manually place it in bootloader to see what that does?
1+ ..... i have to def agree with Dash.... that is exactly what I would recommend.