“ Originally Posted by Metalmayhem 
”
I also received a new touch pro for a replacement of my old one. I put them side by side and indeed they differed. I exchanged it the same way that the mogul users have been doing to get touch pros; online. I been wanting to contact sprint about it, but haven't had time. Would you happen to have the direct number where I can call to get this sorted out?
My new build at least had the home key flush with the screen, unlike my old one.
thanks.
just take a look for a thread named sprint direct numbers and that will give you all the numbers you can need with no waiting time.