“ Originally Posted by hxc93 
”
when the keyboard works, it works great. then out of no where, it just completely stops. it wont do anything and the backlight even turns off. it has been hard reset twice today and hasnt made any difference. the phone is 100% bone stock. another strange thing it did today was when the screen would shut off, the backlight for the screen would stay on. im tellin ya, i just cant win lately. and i am a complete noob and do not know how to check rom version...
Yeah, I would definitely lobby for a replacement. I just hope you don't give up on the TPro in general, it really is a great piece of equipment when it works...:training1: