[gadget945]

Another update -

Got through with Asurion - online as a matter of fact - my hubby's is on the way.

Then comes the bombshell - they can't do mine. Just had it replaced, won't do it.

Then, I call and talk to them - no good. Can't do it, no matter what Sprint says, got to call Sprint.

On hold now for supervisor in retentions.

Wish me luck!

I REALLY NEED A DRINK!!!!

--------- New Post Merged on 28/3/2009 at 12:19:26 --------

Okay - here's another update.

Just got off the phone with a Robert in Albequerque, New Mexico, he gave me his phone number.

He and his boss got together and decided that the best that they could do for me was to take $100 off the retail price of the phone and immediately credit the $100 rebate.

So, hubby has a TP on the way from insurance for $50 and I got one for $100.
Not a great deal, but not a bad deal. Guess I'm just not as good as the other people at getting through to these people. 8 handsets in 6 months. Geez.

What I need to know now is. Does anyone want to buy my Mogul for parts? Going to put it on ebay to see what I can get for it, to help cover the costs.

I sent off the email already about the icky situation. Also going to send an update for them with the issues of folks not following through with what they told me.

Don't know what to do at this point. Having issues with the keyboard, but was told that it's just because I'm picky.