Re: htc us cellular lied can i void my contract
If you still have the original contract that you signed reference your plan, go throught it very carefully.....Look for where they have "Unlimited" as being limited to 5GB per month.....If there is no mention of a limit imposed then I think you have a convincing argument...Now, quite often, they will throw in a little line about "plan details can change without notice"....Teh key, is TO READ EVERY SINGLE WORD....take a little time to digest everything if you need to....Then if there are no mentions of limits or plan changes in the contract, then perhaps your best bet might be to first go back to them, with your contract in hand, have THEM show you where the cap is imposed....if you cannot come to a good resolution then perhaps the BBB or consumer regulatory commission in your area...Then you have the option of an attorney or small claims court (depending on your court system)....I have seen posters about "Unlimited data" with that 5GB cap and wondered how they figure "UNLIMITED" has a cap....
Good luck
--------- New Post Merged on 13/4/2009 at 09:28:29 --------
Sorry waited too long for Edit...
Also at the store level, they probably will not be able to help you much...Ask to find out who CAN make these decisions or direct you to who can....one of the things that i believe corporations will do is to frustrate you so that they wont have to deal with you.....just keep pointing out that it is not in the contract......if the above language is in the contract, youre probably stuck with what you got...leaving you to pay the cancellation fee or watching your usage....
Last edited by DenverDev; 04-13-2009 at 09:28 PM.
Reason: Automerged Doublepost
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