“ Originally Posted by m260gt 
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ok thanks. yeah i was just gonna relock it and take it in to alltel tomorrow. but idk if i should without the insurance. before when a keyboard went out, they replaced the phone when i didnt have insurance
you may do what you would like.. were are just telling you the steps to troubleshoot the device so you dont have to go in to store or get a replacement... Also, when your keyboard went out, it was probably under manufacturer warranty so it was a free replacement. warranty is probably up by now on your mogul