“ Originally Posted by absoluteriot 
”
Well I went today and SOL indeed. The rep told me that the phone hasnt been active for 30 days. Reason being I activated my fusic as a backup then reactivated the mogul lastnight. Technically its only been active 1 day now. Damn mogul was active since November before that and I told him to check the usage history. Then he said, it just doesnt look right activating different phones, you activated the non working mogul yesterday and bla bla bla....basically saying that im trying to activate a nonworking phone to claim the TEP.
Sucks.
go to a different store or talk over the phone with them..... you should alwasy follow the rules of gettingthe reps name and emloyee number each and every time so they can back out and can trace the call and what you were told...... jsut my 2 cents but hopw all works out for you nad if you call tonight you mightbe having one shipped out in the morning and it will be a touch pro since they are all out of moguls...