“ Originally Posted by merdinh 
”
Yea this really sucks, i had this happen to me in December but it was through sprint, someone knew my secutity question, and ordered a Touch diamond, and a palm pre off my account, i called sprint it took about 2 weeks for them to track it down and find out that it was not me that placed the orders, and credited me back the charges, really strange how people are finding out these things, it can be anybody from any of the retailers like bestbuy, asurion, radioshack, walmart, all of them have access to sprint systems.
yup i got the letter in feb or march on that too saying it was internal through sprint and they found the person and fired them..... they should make the stores like the walmarts and best buys have to call to activate and do the whole works like the non corporate or sprint owned stores have to do .