“ Originally Posted by MACscr 
”
Ok, so last October (08) i got a replacement PPC 6800 from sprint to replace my other one. Anyway, i never got around to switching things out until now. I wanted to try out the new mobile 6.5, so i tried it out on the "extra" phone. Anyway, it was unlocked and installed and it works great. So, i called Sprint to activate the phone so i could finally make the switch, but the activation codes never seemed to get my to the "secret" programming page for the sprint rep. Anyway, i figured it was because i was using hte custom firmware, so i ran nueSPL to relock it, then reflashed the firmware to the sprint stock mobile 6.1. Ok, that finishes and i try the codes again before calling sprint. Still doesnt seem to magically take me to another screen to activate it. Any ideas before trying to get a replacement? Im assuming i should have activated the phone before i did the custom firmware, but at the same time, i was going to switch the phones out until i knew it worked. =/
it actually shouldnt matter which order you do it in. I believe your issue is that when they refurbed your phone they resety our MSL, which is the number that you need to get into that menu. My suggestion would be to first try ##000000# if that doesn work there are a few applications that can grab the MSL from your phone; you can find these applications using the search function of the site. Once you have that you are able to do ##MSLCODE# then when you get to the menu you can continue with the MDN and MSID that they provided you with.