“ Originally Posted by only1penny 
”
so here's the update, for my wife's phone the rebate went right through. for my phone, which was bought in june of 08, i had to write a second email. but both are now going through. i really appreciate the help from everyone. i was so irritated by the rebate system. hopefully this new attitude of keeping the customer happy is one that they plan to stick with. venumx, i do owe you an apology for copyright infringement as i pretty much just copy and pasted your example and added a summary of my situation. thanks again Wckediden team!
cool glad to see that they got it all taken care of for you now which is the way it should have been from the start.... i never had a problem and always got/get what i want from sprint but glad to see that they are taken care of their customers finally. :smile: