“ Originally Posted by bridgep0rt 
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Lol... Wanna hear a crazy story... I think i have bad luck with this touch pro.. Yesterday went to NY to see a friend. (Im from CT). Before I go to NY my phone was all good, ive always had a chip on the side of my phone near the volume up/down. So long story short, on my way home my phone dies from me using it all day @ the beach. (didnt drop it or anything). I go to charge my phone and its not charging. I take it to a sprint tech and he says the pins that connect my phone to the batt is smashed in and its nothing he can do about it, because the phone has a chip/hole and its physical damage. Now I have to pay a $100 deductible to get a new one... this shit sucks.
thats the standard fee for a replacement phone. yea it blows but HEY you get a new phone.