“ Originally Posted by buttas12 
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mine keyboard just gave out on me. Sooo, should i use self service solutions? Is getting a refurbished phone really bad or somethin? I've never had one before.
You can go the route of trying to fix your phone your own. For a lot people it has worked there are some detailed threads on the site how to do it.... An refurb can work great for you or just cause you more problems so kinda luck of draw.