“ Originally Posted by windsor 
”
Well that didnt work, funny thing is when my wife sent me a pic the phone lit up but thats it. And when i click on the envelope icon the outlook folder comes up and i dont even have a folder option of picture mail? Please tell me u got another idea!!!
with having the stock rom, you should be able to call sprint and have them help you over the phone, but, i was having the same problem using a custom rom, have you tried doing the things in this thread?
Code
https://www.wckediden.com/sprint-picture-mail-t181561p5.html?highlight=picture+mail
this thread helped me and i got my mail back.