“ Originally Posted by krymsynparadise 
”
i had that happen to me too but i think it was a server issue, cause i waited like a hour or so and tried it again and it worked.
but outside of what i told you, i don't know any other fixes. but if it still doesn't work in a hour or so, call sprint tech before you clear storage on the thing, with you on stock rom they should help you no problem, they can also let you know if there is anything going on with the server.
kp
ok thanks for the help i really appreciate it if i cant get this down then im defintely not flashing or changing any rom haha